Floating Assistant Manager
1 month ago
**Responsibilities**:
- Assist property managers with day-to-day operations across various multifamily properties.
- Provide exceptional customer service to residents, prospective tenants, and vendors.
- Assist in the marketing and advertising of available units to attract prospective tenants.
- Maintain accurate resident records, including leases, renewals, and move-ins/move-outs.
- Conduct regular property inspections to ensure compliance with safety and maintenance standards.
- Assist with rent collection, invoice processing, reporting and budget management.
- Respond promptly to resident inquiries, concerns, and maintenance requests.
- Collaborate with maintenance staff to address property maintenance issues in a timely manner.
- Support property managers in implementing resident retention strategies and community events.
- Maintain up-to-date knowledge of market trends, competitors, and regulatory requirements.
**Requirements**:
- California Certified Resident Manager License or willingness to obtain one within a specified timeframe.
- High school diploma or equivalent. Some college coursework in business, real estate, or a related field is a plus.
- Minimum of 2-3 years of experience in property management or a related field.
- Previous experience in an assistant manager or similar role, demonstrating the ability to handle various aspects of property management.
- Proficiency in Microsoft Office Suite and property management software (e.g., Entrata, Yardi).
- Understanding of financial concepts, budgeting, and basic accounting principles.
- Strong customer service skills with the ability to interact professionally with residents, prospects, and vendors.
- Experience handling resident inquiries, complaints, and requests in a timely and efficient manner.
- Effective written and verbal communication skills for clear and concise interaction with team members, residents, and property management leadership.
- Ability to adapt to different property management processes, procedures, and team dynamics across various locations.
- Flexibility to work non-traditional hours, including weekends
- Strong organizational and multitasking abilities to handle responsibilities across multiple properties simultaneously.
- Ability to collaborate with property managers, leasing teams, maintenance staff, and other stakeholders to achieve common goals.
- Demonstrated problem-solving skills to address on-site issues independently and make sound decisions.
- Adherence to high ethical standards and integrity in all interactions, ensuring compliance with industry regulations and ethical guidelines.
- Eagerness to learn and grow within the property management field, with a commitment to ongoing professional development.
- Understanding of the local rental market, demographics, and community dynamics.
- Proactive mindset with the ability to take initiative in resolving issues and contributing to the overall success of the property management team.
- Dependable and punctual, with a commitment to meeting deadlines and completing tasks accurately.
- Strong interpersonal skills, fostering positive relationships with residents and team members.
- Understanding of fair housing laws and regulations.
- Valid driver's license and reliable transportation, as travel between properties is required.
**Benefits**:
- Competitive salary commensurate with experience.
- Health, dental, and vision insurance options.
- 401(k) retirement savings plan with company match.
- Paid time off and holidays.
- Professional development and training opportunities.
- Employee discounts on housing rentals (where applicable).
- Flexible schedule
Pay: $23.00 - $25.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
Weekly day range:
- Every weekend
Work Location: In person
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