Kiehl's - - Kiehl's Customer Representative

4 weeks ago


Oak Brook, United States L'Oreal LUXE Full time

Kiehl's Since 1851 was founded as an old-world apothecary in New York's Lower East Side neighborhood. From our earliest days, our staff has personalized every contact with a Kiehl's customer. Our fine formulations have always been made with the most unique natural ingredients found the world over.

Kiehl’s has exciting and challenging careers currently available for Business Managers. We are looking for energetic and self-motivated individuals ready to take the next step in a successful Skincare career with room to grow.

Responsibilities Include:
Driving sales to achieve sales Plan and Key Metric Performance goals

Daily communication of sales goals and KPI’s and promotional activity to KCR team

Lead by Example with Superior Customer Service and hand-on demonstration of skincare products.

Observe selling interactions and be able to provide effective feedback for improvement

Maintain, develop and oversee Customer Registry Program

Train and motivate KCR’s

Attend Seminars and Training Management Meetings

Active in Outreach programs to bring business into the store.

Plan and execute incremental events to attract new customers

Qualifications:
Management experience required

High school diploma or equivalent

Strong Communication Skills

Skincare experience preferred

Must be able to work flexible schedule including nights, weekends and some Holidays

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

Hourly rates for this position range from $18-$30 hourly depending on location and experience. Offers for employment and final pay rate is determined by the retailer, which is the employer for this role.



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