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Supervisor, Referral

4 months ago

Tempe, United States Donor Network of Arizona Full time

**Supervisor, Referral & Donor Screening Services**

**About Us**:
Donor Network of Arizona’s mission is to make the most of life through the gift of organ and tissue donation. We challenge ourselves and others every day to realize Arizona's potential to save and improve lives. Every employee at Donor Network of Arizona is responsible for embracing the organizational culture by upholding the Donor Network of Arizona’s core values of Positive Energy, Passion and Eagerness.

**Referral and Donor Screening Supervisor**:
The Referral and Donor Screening Supervisor assists the Referral and Donor Screening Manager in the applicable day-to-day operations of the Referral and Donor Screening Services Department. The Supervisor shall assist in the daily supervision, training and performance evaluation of all staff within the Referral and Donor Services Department. This position shall coordinate the department’s continuing education and training program for all RDSS staff members. The Supervisor shall compile, analyze and report on the department’s statistical data results. This position shall also coordinate and assist the RDSS staff as needed with performing their job duties. Responsibilities are to be carried out in a manner that reflects DNA’s comprehensive/full-service approach to donation by participating and cooperating with other department supervisors. Performs other duties as requested.

**We Offer**:

- Competitive Salary
- Organizational Incentive Program Annually, up to 10% (7% at target)*
- Very generous health benefits, including medical, dental and vision
- Free telemedicine for entire household
- Health Savings Account
- Retirement savings plan with company matching program and 8% employer contribution opportunity
- SmartDollar financial wellness program
- Free employee assistance program
- Life insurance and disability insurance paid by the employer
- Award-winning employee wellness program
- Generous paid time off (PTO) policy including 10 paid holidays
- Tuition assistance program
- Culture of community and work-life balance
- Onsite gym and walking paths
- **Amazing culture**:_
- Awarded Top Companies to Work for in Arizona for 2022 and 2023.
- Staff-run committees and clubs promote open communication, diversity, community involvement, and socialization opportunities

**Job Duties**:
Supervises the day to day operations of the Referral and Donor Screening Services Department.

Coordinates continuing education, training and skill development of all RDSS staff to comply with AATB, EBAA, FDA and other regulatory agencies.

With the assistance of the Quality Control Lead, monitors the department’s performance by conducting an analysis of all RDSS department activity.

Performs the responsibilities of each department position and actively participates in the on-call rotation of all Coordinators, as needed.

Works closely with the Organ Recovery department to ensure timely and appropriate communication of all HBV and Import referrals.

Interacts with Donor Program Development staff by informing them of any hospital referral issues and ensures that the information being communicated is appropriate and accurate.
Interacts with the Directors/Managers of other departments as needed.

Maintains knowledge of donation process

**Qualifications**:
Minimum Education
Bachelor’s Degree and or certification, licensure/registration, surgical technician, EMT-P, LPN, RT, previous OPO or industry related experience, or previous organ allocation/referral intake experience.
- **Minimum Experience**_
1 ‑ 2 Years in a supervisory or leadership role
Ability to perform Donor Support Coordinator role
- **Minimum Field of Expertise**_
Working knowledge of biological sciences
Working knowledge of medical terminology
- **Preferred Education**_
Bachelor of Science degree
- **Preferred Experience**_
2 - 3 Years in a supervisory or leadership role

Tobacco Free/Drug Free workplace. ADA/EEO reasonable accommodation employer.

Respiratory Therapist, Respiratory Therapy, Registered Respiratory Therapist, Certified Respiratory Therapist, Respiratory Care Practitioners, Paramedic, Organ Procurement, Emergency Medical Technician, Licensed Practice Nurse, Surgical Technician

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance

Schedule:

- Day shift

Work Location: In person