Dental Receptionist

Dental Receptionist Responsibilities:

- Collecting, posting and managing account payments.
- Preparing and submitting claims.
- Entering EOBs into dental software system
- Preparing and sending patient statements.
- Following up with insurance companies.
- Monitoring any delinquent accounts.
- Identifying and resolving and billing complaints or issues.Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments
- Provide excellent customer service and address patient inquiries or concerns
- Manage patient flow and ensure a smooth check-in and check-out process
- Coordinate with dental staff to ensure efficient operation of the front desk
- Register new patients and enter information into dental software
- Assist patients with necessary forms and documentation
- Verify and update patient information
- Inform patients of office procedures and policies
- Move patients through appointment
- Maintain and manage patient records in compliance with privacy and security regulations
- Confirm upcoming appointments and recalls
- Fill in cancellation and no-shows
- Inform patients of financial treatment plan options
- Arrange payment schedule with patients (when approved by owner)
- Respond and comply with information requests
- Arrange patient charts for next day appointments
- Organize referrals to other medical specialists
- Dispatch lab work
- Collect payments from patients at time of treatment and issue receipts
- Prepare and mail billing statements
- Prepare claim forms for insurance claims, including necessary supporting documents
- Sort and distribute incoming and outgoing mail
- Update patient education materials
- Maintain a professional reception area
- Safeguard patient privacy and confidentiality

Dental Receptionist Skills:

- Knowledge of dental terminology & codes, insurance breakdown and billing is mandatory
- Strong communication skills, both verbal and written
- Should be fluent in Spanish an English
- Excellent organizational and multitasking abilities
- Attention to detail and accuracy in handling patient information
- Ability to work well in a team environment

Dental Receptionist Education and Experience
- High school diploma or G.E.
- Working knowledge of dental software is mandatory
- Knowledge of dental terminology, procedures and diagnosis is mandator
- Knowledge of general administrative and clerical procedures

This Dental Receptionist position offers a competitive salary. If you are an energetic, motivated team player with excellent verbal and written communication, customer service, and computer skills; have extensive experience in dental software, dental codes, billing and customer service skills, we would love to hear from you. Dental experience is a must to be considered, and a knowledge of Dentrix as well as managerial experience would be most helpful Please submit your resume and cover letter for consideration.

Pay: $18.00 - $25.00 per hour

Healthcare setting:

- Dental office

Schedule:

- Monday to Friday

**Experience**:

- Dental Software: 3 years (required)
- Dental Insurance break down, Billing & EOB: 3 years (required)

**Language**:

- Fluent in Spanish and English (required)

Ability to Relocate:

- Dover, NJ 07801: Relocate before starting work (required)

Work Location: In person