Employment Counselor, Agriculture

2 weeks ago

Phoenix, United States State of Arizona Full time

DEPARTMENT OF ECONOMIC SECURITY
- Your Partner For A Stronger Arizona. _
- DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona._
- DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life._

**EMPLOYMENT COUNSELOR, AGRICULTURE AND FOREIGN LABOR SPECIALIST**

Job Location:
Division of Employment and Rehabilitation Services (DERS)
Workforce Development Administration (WDA)
4635 South Central Avenue, Arizona 85040

Posting Details:
**Salary**: $20.0449/ hourly ($41,693.39 Annually)

Grade: 18

Closing Date: Open until sufficient resumes are received

Job Summary:
The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.

Must be willing and able to work in housing or farm locations; rural remote areas of the state; extreme temperatures (range from 20 degrees F to over 100 degrees); work outside of traditional 8-5 & M-F work hours; and have potential exposure to plant pollens, insects and noxious plants, and to fields and plant materials which have been treated with insect and/or disease control sprays.

Job Duties:
Essential Duties and Responsibilities include but are not limited to:

- Travel and conduct outreach events, housing inspections, field check, orientations, and employer meetings in areas throughout the state.
- Travel and conduct Agricultural Prevailing Wage and Practice Surveys throughout Arizona to determine common employment practices and average wages.
- Complete and maintain accurate records and reports, including case notes, to report to Department of Labor or enforcement agencies.
- Handle complaints through the Employment Service and Employment-Related Law Complaint System (Complaint System); perform stakeholder education and outreach; and promote Agricultural Recruitment System (ARS) - recruiting, referring, & follow up to domestic Migrant and Seasonal Farmworkers.
- Support State Monitor Advocate and Foreign Labor Certification Coordinator.
- Attend training required by program assignment.

Knowledge, Skills & Abilities (KSAs):

- Knowledge of Labor Market Information and In-demand Industries and Occupations.
- Knowledge of interviewing techniques, assessment tools and strategies, and transferable skills.
- Knowledge of social, cultural, and economic conditions that impact the populations and area(s) served.
- Skill in customer service, teamwork, collaboration, and interpersonal communication, including de-escalation and conflict resolution.
- Skill in written and verbal communication, including public speaking, presentation, and interviewing.
- Skill in adapting to changing circumstances, staff, and client needs, and working with interruptions.
- Proficiency in Microsoft Office, Google, database systems, computers, and technology-based platforms that interface directly with applicants and job seekers such as Google Meets, Zoom, and other video conferencing technologies to interview participants, elicit information, assess skills, knowledge, ability, work history, and interest while maintaining client confidentiality.
- Ability to plan and organize work in accordance with Division priorities and time management methodology.
- Ability to work effectively independently and as a member of diverse teams.
- Ability to work with clients of diverse backgrounds.
- Ability to travel to locations within assigned areas and to statewide meetings, which may include navigation in rural or otherwise difficult to locate areas.
- Ability to remain professional, and calm and adapt communication style with diverse customer needs or customers that are frustrated.

Selective Preference(s):

- 2 years of experience working with Agricultural Foreign Labor.

Pre-Employment Requirements:

- Required to have Spanish/English proficiency and to complete training as specified in 20 CFR 653.107(7).
- Education: High School Diploma or Equivalent.
- Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.

**Benefits**:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:

- Affordable medical, dental, life, and short-term disability insurance plans
- Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
- 10 paid holidays per year
- Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Sick time accrued at 3.70 hours bi-weekly
- Deferred compensation plan
- Wellness plans
- Tuition Reimbursement
- Stipend Opportunities
- Infant at Work Program
- Rideshare and Public Tr

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