Innkeeper / Micro-resort Manager
2 weeks ago
**Innkeeper / Micro-Resort Manager**
- **REPORTS TO**:_ Owner
- **COMPANY OVERVIEW**:_
As a subsidiary of Mudhen Brewing Co, The Hen Houses are located in the heart of Wildwood, just 1 block from the brewery, and only minutes from the world-famous Wildwood Boardwalk & award-winning beaches. With 6 tiny homes and The Mudhen Manor, The Hen Houses offer a touch of modern, yet historical culture inspired by the local community. Each house has been themed after a select Mudhen brew and designed to reflect the story that goes along with it.
- **DUTIES AND RESPONSIBILITIES**:_
- Innkeepers and Micro-Resort Managers are responsible for overlooking and maintaining all aspects of the property
- Ensures that all areas of the property are properly cleaned, stocked and ready for guests' arrival.
- Anticipates and assesses guests' needs and responds to customer inquiries in a courteous and professional manner.
- Works with the owners on matters pertaining to guest reservations and pricing.
- Communicates with owners and/or maintenance to report maintenance and/or repair needs.
- Monitors and maintains proper inventory of all supplies; cleaning, guest toiletries, etc.
- Ensures housekeeping supplies are well maintained.
- Manages and assists in all housekeeping duties; Inspects rooms and all common areas on a daily basis and promptly addresses any and all issues that may be present.
- Develops, implements, and maintains deep cleaning schedules.
- Manages expenses within approved budget constraints.
- Prepares accurate and timely reports as required.
- Trains, supervises, motivates, and develops housekeeping and any additional staff when necessary; manages workflow to ensure maximum productivity.
- Keeps up to date on overall activities, identifying problem areas and taking corrective actions.
- Responsible for digital and misc. marketing
- Performs other related duties as assigned by owners.**QUALIFICATIONS**:
- 3+ years related experience or equivalent in hospitality
- Bachelor's Degree preferred
- Demonstrated proficiency in supervising and motivating subordinates
- Commitment to excellence and high standards
- Ability to work with all levels of management and subordinates
- Strong organizational, problem-solving, and analytical skills
- Ability to manage priorities and workflow
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Ability to work independently and as a member of various teams
- Proven ability to handle multiple projects and meet deadlines
- Strong interpersonal and communication skills
- Ability to deal effectively with a diversity of individuals at all organizational levels
- Good judgement with the ability to make timely and sound decisions
- Ability to understand any and all safety requirements and cautions
- Ability to perform the physical labor necessary
- Serve save certification a plus but not required
- **PHYSICAL DEMANDS AND WORK ENVIRONMENT**:_
- Continually required to stand
- Frequently required to walk
- Frequently required to utilize hand and finger dexterity
- Frequently required to climb, balance, bend, stoop, kneel or crawl
- Frequently required to talk or hear
- Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
- Frequently required to lift/push/carry items up to 30 pounds
- Frequently work around fumes, airborne particles, or toxic chemicals
- Occasionally exposure to outside weather conditions
- Occasionally exposure to bloodborne and airborne pathogens or infectious materials
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mudhen Hospitality is an Equal Opportunity Employer.
**Job Types**: Full-time, Contract
Pay: From $52,000.00 per year
**Benefits**:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekends as needed
**Experience**:
- Hospitality: 3 years (required)
- Hotel management: 3 years (required)
Work Location: In person
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