Base Regional Support Associate

1 week ago

Tampa, United States Tampa Metropolitan Area YMCA Full time

Regional Support Associates, under the direction of the Program Director, will provide for the safety, well

**ESSENTIAL FUNCTIONS AND RESPONSIBILITIES**:
**Program Quality and Growth**:

- In conjunction with site supervisors, provides overall leadership, supervision and quality control for the program sites.
- Conducts monthly site quality audits.
- Maintains face counts and headcounts and staff ratio at all times.
- Demonstrates appropriate decision-making abilities.
- Works closely with the assigned school to create/maintain and improve relations with all staff in order to work together to reach and engage parents and children.
- Promotes a team concept through a positive approach to supervision, communication and interactions with others.
- Greets parents and children and maintains a positive relationship with parent and other staff. Models relationship-building skills in all interactions.
- Knows all parents, staff and children by name.
- Creates a positive atmosphere, which boosts self-esteem and general self-concept for all participants.
- Ensures quality of supplies, equipment and materials are well maintained.
- Ensures activities, experiences and routines are implemented. Prepares those activities a week in advance, in order to prepare a list of needed supplies a minimum of two weeks in advance. Must ensure what is planned for groups is age-appropriate.
- Organizes, cleans and puts away all site materials. Reports damaged materials and takes them out of circulation.

**Operations/Leadership**:

- Communicates clearly and regularly with parents about the program and their child’s participation.
- Maintains ongoing communication with supervisor.
- Adheres to and ensures enforcement of program rules and communicates them positively and effectively to staff, members and program participants.
- Conducts periodic observations to evaluate job performance of assigned staff, maintains appropriate documentation, and prepares and leads quarterly staff reviews.
- Assists Site Supervisor to organize and lead monthly staff meetings to flow down communication and provide continuing education as directed by Senior Program Director and Program Director.
- Assists Site Supervisor to plan, organize and oversee implementation of a curriculum that is developmentally and culturally appropriate.
- Collects program documents and delivers via drops on the assigned due date each week to the designated YMCA center.
- Ensures that staff use electronic time and attendance software system, if available. All time change requests must be completed and submitted by assigned due date.
- Reports to work on time and as scheduled and must be in Tampa YMCA approved uniform.
- Immediately notify the Program Director if you are going to be late or absent. Last minute notification of absence may result in disciplinary action.
- Models, reinforces and abides by the Tampa YMCA core values of Caring, Honesty, Respect, Responsibility and the Tampa YMCA Code of Conduct.
- Models, reinforces and abides by the Tampa YMCA core values of Caring, Honesty, Respect, and Responsibility and the Tampa YMCA Code of Conduct.
- Assist the YES Center Business Services with notifications to families regarding past due payments.
- Assists with the Annual Giving Campaign.
- Suggests ideas and actions to improve the program.
- Attends all staff meetings and training opportunities.
- Must have reliable transportation and willing to travel, if needed.
- Performs other duties as assigned.

**Safety and Risk Management**:

- Ensures all emergency procedures meet required standards and are properly displayed throughout the site.
- Maintains single point of entry on site at all times to ensure safety.
- Matches individuals authorized to pick up children to the site log.
- Audits sign in/sign out log daily. Reports discrepancies to the Program Director immediately.
- Maintains coordination with the facility and personnel to follow the YMCA’s Safety and Security program.
- Provides daily inspections of areas used by the program to ensure both cleanliness and safety.
- Reports any questionable signs of abuse and document the incident with the Program Director immediately.
- Reports incidents and accidents immediately to the to the Program Director as well as contact parents when instructed by Director.
- Performs first aid as needed and ensures injury incident forms are completed in a timely manner.
- Identifies and directly reports instances of unusual, disruptive, unsafe or threating behavior, inappropriate language or conduct, or other disciplinary issues.
- Adheres to the Child Abuse & Neglect Reporting requirements, which mandate by law all childcare personnel to report suspicions of child abuse, neglect, or abandonment. The Tampa YMCA requires employees to follow the internal reporting procedures with the assistance of the Program Director and Director of Quality and Risk Management. Conducts a thirty-minute face count check to ensure that the proper staffs

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