Administrative Assistant

**Benefits**:

- 401(k)
- Employee discounts
- Paid time off

**Benefits/Perks**
- 401k
- Paid Time Off
- EAP Benefits
- 6 Paid Holidays

**OBJECTIVE**

The Administrative Assistant will assist in the ongoing growth and organization of Elevation Individual and Family Therapy PLLC. This position is ideal for an individual who is organized, detail-oriented, innovative, tech-savvy and friendly.

**ESSENTIAL FUNCTIONS AND RESPONSIBILITIES**
- Greet patients, check them in, and help them get comfortable upon arrival to the office
- Schedule client appointments
- Verify client insurance benefits
- Obtain prior authorizations, as needed
- Collect client payments (co-pays, co-insurances, etc.)
- Enter payments received by clients or pay sources
- Complete appointment verification calls to clients prior to scheduled appointments
- Coordinate with internal team and external sources regarding client billing
- Entering data/information into the scheduling/electronic health record system
- Manage inventory and supplies
- Perform clerical tasks including, but not limited to:

- Copying and faxing documents
- Scanning/uploading records into EHR system
- Drafting forms and documents
- Organizing office supplies and documents
- Receiving and filing mail, as well as sending outgoing mail
- Mail patient billing statements
- Assist in the regular auditing and maintenance of client charts and company documents
- Provide superior customer services to clients and staff through written and verbal communication in a timely manner
- Maintain general appearance and cleanliness of common areas (sanitize common areas, refill snack container, etc.)
- Under the direction of administrative manager, contact insurance companies and referral sources as needed regarding questions, billing discrepancies, or any other concerns presented by clinical team
- Provide effective communication to all staff and employees
- Other tasks as assigned by administrative manager or CEO

**REQUIREMENTS**
- Must have completed a minimum of a high school diploma or GED
- Experience with office management, preferred
- Effective communication skills
- Excellent problem-solving skills
- Ability to interact effectively with all internal and external customers
- Proficient in Microsoft Office Suite or related software
- Excellent organizational skills and attention to detail
- Skilled at establishing and maintaining positive and effective work relationships with coworkers, clients, members, providers, and other business partners
- Excellent analytical, decision-making, and problem-solving skills
- Ability to lift 10-15 pounds
- Some evening and weekend availability required

**COMPENSATION: Starting at $16/per hour**

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