Furniture Coordinator

3 weeks ago

Saint Charles, United States Corpay Full time

What We Need
Corpay is currently looking to hire a Furniture Coordinator within our ALE Solutions division. This position falls under our Lodging line of business and is located in St. Charles, IL. In this role, you will work seamlessly on a team and as an individual, assisting policy holders with the delivery and subsequent furniture needs throughout the duration of the file. You will manage files to the client’s full satisfaction from the initial quote through the pickup of all furniture. You will report directly to the Furniture Manager and collaborate regularly with furniture vendors.

Role Responsibilities

**The responsibilities of the role will include**:

- Advocating with the vendor on behalf of the ALE customer to provide the best initial quote and fee for each individual file while working with the vendor, A/NAM and RS to ensure the family is moved into their home with all the rental furniture they need
- Maintaining and building relationships with furniture vendors in conjunction with the Furniture Manager leading to the development of new and improved business procedures
- Ensuring the proper coordination and communication with other ALE team members who provide the policyholder with services
- Ordering all furniture, appliances, and house wares once order is received from RS
- Following up on all orders to confirm they are scheduled with the vendor, notify RS and A/NAM of delivery date
- Reviewing leases for correct billing prices, delivery fees, and items to be delivered resulting in the entry of FINAL pricing into ACT the day before delivery
- Handling all incoming requests for exchanges, add-ons, partial pickups and buy out requests from the day of delivery in a timely manner
- Advising the NAM of changes in pricing when required or when additions or subtractions are made to lease. Additional items need to be approved at all times
- Verifying vendor fees
- Enter revised pricing in the database to keep total pricing up to date and accurate at all times
- Updating the Book Activity in ACT as needed
- Resolving any problems with the vendor and insured
- Assisting with answering all incoming phone calls for the Furniture Department
- Maintaining ACT notes to include all furniture issues
- Notifying Furniture Manager and NAM of all issues that come up with files, so we are aware
- Maintaining ACT Placement Database
- Performing other duties as assigned

Qualifications & Skills
- Bachelor’s Degree preferred
- 2+ years of job-related experience preferred
- Computer proficiency in Microsoft Office Excel, Word, and Outlook
- ACT program experience a plus
- Excellent verbal & written communication skills, be very organized, have strong problem-solving skills, ability to multi task, and be a team player
- Attention to detail and accuracy are critical skills for this position
- Exhibits strong business acumen and sound judgement
- Able to establish and maintain healthy working relationships among team members in the course of work
- Ability to assist coworkers with tasks

Benefits & Perks
- Medical, Dental & Vision benefits available the 1st month after hire
- Virtual fitness classes offered company-wide
- Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes

Our Company & Purpose
Corpay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.
**We embrace a culture grounded in five key values**: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.
Corpay is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:

- Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations;
- Empowering our people to share their experiences and ideas through open forums and individual conversations; and

Equal Opportunity/Affirmative Action Employer
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency

LI-KW2 #LI-HYBRID #INDSS

**About the Company**:
FLEETCOR Technologies, Inc. (“FLEETCOR”) is a leading

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