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Area Director of Engineering
3 months ago
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**Principle duties and responsibilities (Essential Functions) include**:
**Operational/Functional**:
- Assist with managing day-to-day operations of the engineering areas and staff to ensure the quality and standards are meeting the expectations of the customers and employees.
- Supervise the preventative maintenance of Mechanical/Electrical areas, Public areas and Guest Rooms per established standards and schedules.
- Process purchase requests for items needed by the Engineering department.
- Manage contractors while onsite, supervise work as needed and make sure work is properly performed.
- Inspect and evaluate the physical condition of facilities and recommend appropriate service improvements.
- Ensure the building exterior is clean and well maintained.
- Communicate with department leaders about maintenance needs and work orders and ensure work orders are completed in a timely manner.
- Ensure pool is serviced, including making sure chemicals are properly adjusted and filters are cleaned.
- Perform maintenance and repairs on malfunctioning systems and equipment
- Coordinate, supervise, and perform preventive maintenance work.
- Order, receive supplies and maintain inventory of supplies and operating equipment.
- Review guest satisfaction survey results with employees.
- Ensure all Sonesta safety and sanitation standards are adhered to.
- Respond to guest complaints and ensure proper follow-up is completed.
- Ensure compliance with all service contracts. Ensure compliance with all statutory regulations.
- Prepare weekly work schedules in accordance with staffing guidelines and labor forecast and adjust schedules throughout the week to meet business demands.
- Assist with development of the Capital budget.
- Participate in the management of the department's operating budget and assist in the development of the annual capital budget.
- Manage staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Actively participate in the budget and forecasting processes which support the overall objectives of the hotel.
- Interview, hire and train Engineering staff. Provide consistent feedback and recommend disciplinary action when appropriate.
- Conduct pre-shift meetings with staff and review all information pertinent to the day's business.
- Monitor, measure, and recognize performance of employees. Assist in the annual performance evaluations.
- Coach team by providing specific feedback to improve knowledge, skills and performance.
- Complete administrative duties as assigned in a timely manner and have the ability to communicate via Outlook and Microsoft Teams
- Maintain an organized system of tracking inspections, permits and ensure compliance to all Sonesta standards and state and local requirements
- Ensure employees are treated fairly and equitably. Handle employee issues in a professional and timely manner.
- Maintain high standards of personal appearance and grooming.
- Perform any other job-related duties as assigned.
**Physical Demands**
- The employee is frequently required to lift and/or move up to 50 lbs. and to move objects up to 100 lbs.
- The person in this role may be exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly.
- The person in this role may be carrying, lifting or pulling items weighing up to 50lbs and pushing and / or pulling approximately 200lbs.
- The person in this role will be frequently standing up, bending, climbing, kneeling and moving about the hotel.
- Perform work inside and outside (sometimes in rain, cold and heat)
- Noise level in the work environment is usually moderate except in mechanical areas and when using certain equipment.
- When necessary, protective equipment and clothing will be required.
- Expected Work Schedule
- Must be flexible to work variable days of the week to include weekends and holidays.
- Must be flexible to work variable shifts such as days, mid-shifts (and if needed nights and overnights).
- Must be able to travel between hotel locations and always be available by phone
**Education and Experience**
- High school diploma or equivalent required; 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major preferred.
- A minimum of 5 years leadership experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing and supervisory experience
- Previous experience in a hotel property or service industry preferable.
- General knowledge of qualified trade such as HVAC, electrician or plumber, carpentry is desirable.
- Qualifications and Skills
- Must be skilled in HVAC, electrical, carpentry, drywalling, painting, plumbing and roofing.
- Must be Knowledgeable of local, state and federal regulations and safety standards.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organization
