General Manager, Mt Prospect

3 weeks ago


Mount Prospect, United States Thermo Fisher Scientific Full time

When you’re part of the team at Thermo Fisher, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.

**Location/Division Specific Information**

Clinical Trials Division (CTD) partners with pharmaceutical and biotech customers around the world to ensure the right patients get the right therapies in the right doses at the right time - a concept that we internally embrace as “There is a Patient Waiting.” Our unique blend of services includes project management, packaging, distribution, transportation management and specialty logistics, ancillary supply management, clinical supply optimization, bio-repository storage and much more. In CTD we have more than 4,000 employees in over 15 countries work hard every day knowing that what they do matters.

**How will you make an impact?**

As the General Manager, you will be a lead driver of site performance, including safety, quality, financials, employee morale, and customer experience. You will own setting strategies to achieve success in each of these areas. As a champion for change, you will bring flexibility and efficiency to the site and create value for our employees and our clients

The General Manager coordinates all activities performed by various departments (Operations, Supply Chain, Client Services, Quality, Engineering, Facilities, and EH&S) within the Fisher Clinical Services Mt. Prospect site. The position is responsible for formulating and administering long-range goals and strategies to achieve site targets and support divisional initiatives. The General Manager is fully P&L responsible for the site. The General Manager also plays a key role in developing and growing strong customer relationships.

**What will you do?**
- Customer Experience: cultivate a customer-centric culture that drives a positive client experience by ensuring strong proactive communication and achieving agreed upon timelines
- Quality: ensure adherence to regulatory requirements and Good Manufacturing Practices (GMP) throughout every area of the site
- Strategy: determine optimal strategies to meet growth and financial targets, including CapEx plan, org structure, staffing design, etc.
- Colleague Experience: create a positive work environment that fosters development, high morale, and low turnover
- Financials: monitor and react to financial reports including pending/forecasted sales, revenue, spending, and profitability
- Management/Development: provide coaching, guidance, and mentorship to direct reports and the entire site, and hold team accountable for achievement of goals
- Demonstrate and promote the company vision
- Other duties may be assigned to meet business needs

Minimum Qualifications:

- BS/BA in business or engineering/sciences
- 10 years of production operations and/ or supply chain experience
- 5 years management experience
- Outstanding analytical and problem-solving skills
- Results oriented with strong decision-making ability
- Proven leadership skills with the ability to motivate people
- Well-developed communication and customer skills

Preferred Qualifications:

- MBA
- Pharmaceutical clinical or commercial supply experience
- Experience running a Manufacturing-Packaging/Distribution facility
- Experience in the CRO industry with drug development and/or clinical supply services

**Accessibility/Disability Access**
- Explore Location



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