Admissions Associate

2 months ago

South Portland, United States First Atlantic Healthcare Full time

This position is hybrid with periodically working from facilities.

Schedule:

- Monday - Friday 8 am-5 pm
- On-call weekend and holidays

Job Duties:

- Data entry and communication with insurance companies.
- Work with Hospital Case Managers to admit patients to facility, work with Admissions Director, verify insurance eligibility, etc.
- Admission agreement packets, answer questions regarding facility services to prospective patients and families.
- Nursing Home Experience or Healthcare experience preferred
- Strong personal skills needed
- Establish excellent relationships with referral sources and community members.
- Clinical review of potential admissions and contact with patient/family to prepare them for admission, as needed.
- Expedites flow of admissions through timely decision making and collaboration with all involved parties as necessary.
- Obtain verification or authorization of payment source(s)
- Document referrals and outcomes of each potential referral
- Maintain Admission Log
- Understand the impact of reimbursement for various payer sources including, but not limited to, Medicare, MaineCare and Managed Care.
- Maintain daily census and mix goals per facility budget.
- Produce required reports, summaries and recommendations.
- Make regular visits to area hospitals to inquire about referrals and build relationships, as needed
- Communicate admission information to facilities in a timely manner.
- Effective and timely collection of clinical data relevant to the patient/resident’s care, MDS completion and care plan development.
- Obtains pre-certification from insurance companies, as needed
- Promote excellent customer service skills and role-model consistently.
- Collaborate with COO regarding written policies and procedures associated with admissions and associated functions.
- Represent the northern facilities at vendor fairs, expos and functions related to marketing and sales activities.
- Maintain excellent working relationships with all internal and external colleagues

**Skills and Abilities**
- Excellence in your work is a priority
- Excellent typing skills and be proficient E-mail, Calendars, and Microsoft Office Software.
- Understanding of functions and use of office equipment (including computer, fax, copier, printer, postage machine, and phone system, etc.)
- High level Customer Service skills.
- Flexible and a strong prioritization skills.
- Able to deal tactfully with personnel, residents, family members, visitors, and the general public.
- Able and willing to work harmoniously with professional and non-professional personnel.
- Must be willing to seek out new methods and principals and incorporate them into our processes

Minimum Qualifications:

- Medical Terminology preferred
- Must be a Maine resident
- High School Diploma or equivalent
- Will need reliable transportation to periodically travel to facilities
- Must be able to write the English language in a legible and understandable manner

We want to support your work and life balance, so we have flexible shifts available - and would love to speak with you about what interests you.
- Pay On Demand: Daily access to your paycheck
- Tuition reimbursement and Tuition Loan Forgiveness
- Eligible employees have access to full benefits; medical, dental, vision, and disability
- Employer paid life insurance
- Flexible savings account, including medical & dependent
- Paid Time Off available to all employees
- 401(k) Retirement savings program

Pay: From $22.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Data entry: 1 year (required)
- Customer service: 1 year (preferred)

Ability to Relocate:

- South Portland, ME 04106: Relocate before starting work (required)

Work Location: Hybrid remote in South Portland, ME 04106

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