Office Manager

2 weeks ago

Chesterfield, United States Virginia Employment Commission Full time

**Title**: Office Manager

**State Role Title**: General Administration Supervisor I /Coordinator I / 19221

**Hiring Range**: $41,655 - $52,500 annually

**Pay Band**: 4

**Agency**: Virginia Employment Commission

**Location**:VEC CENTRAL OFFICE

**Recruitment Type**: Agency Employee Only - A

**Job Duties**

Controls the flow of appeals through the Office of FLA from the time the appeal is filed until the decision is released to ensure that USDOL and agency case aging time-lapse standards are met.

Coordinates assignment and scheduling of lower authority unemployment insurance (UI) and other appeals for Appeals Examiners.

Ensures the records for final decisions in these cases are accurately prepared for further appeals.

Communicates with internal and external customers with dignity and respect to ensure that agency and division goals are met.

Manages the workflow of the work unit; interprets and applies guidelines; conducts research; maintains confidentiality, and supervises administrative staff, ensuring quality of work, adequate training and performance management, and compliance with program requirements.

**Minimum Qualifications**

Considerable knowledge of legal issues arising under the Virginia Unemployment Compensation Act; the Unemployment Insurance adjudication process, and the docketing and scheduling of hearings.

Strong customer service, analytical, organizational, supervisory and computer (data entry, typing, and working with Microsoft Word, Clear 2 There or comparable software) skills.

Communicate effectively orally and in writing with staff and external parties; adhere to set time constraints and guidelines; and supervise and train staff.

**Additional Considerations**

Experience supervising clerical staff and performing administrative work.

Considerable experience in judicial or quasi-judicial hearing or appeals processing procedures.

Experience supervising staff and managing work unit.

Completion of para-legal or similar program or training.

**Special Instructions**

Diversity and inclusivity are at the heart of what we do in Virginia, and the VEC is committed to upholding these values in our employment opportunities across the Commonwealth to people from all backgrounds, including all races, ethnicities, genders, and abilities.

The Virginia Employment Commission Is an Equal Opportunity Employer/Program, and a Virginia Values Veterans (V3) certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

Applications are not accepted after the recruitment closing date.

Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. VEC does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate.

Auxiliary Aids and Services are available upon request to individuals with disabilities.
Applicants needing accommodations should contact the Human Resource office for additional information.

The VEC does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the US.

NOTICE: VEC will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

**Contact Information**

Name: Human Resources / Recruitment

Note**: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. **Equal Opportunity Employer

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