IT Support Specialist Iii

4 weeks ago


Richmond, United States BranCore Technologies Full time

**Contract Length**: 1 year with the possibility of extending based on performance.

**ALL interviews are conducted ONSITE

The client’s office is seeking contract IT Support Specialist III to work on technology projects, phones, laptops light networking at the client and to support the rest of the transition and support the administration.

This position provides services to maintain and support daily IT operations and the underlying technical infrastructure at Office of the client and Administration. This includes but is not limited to direct technical support for all IT related equipment owned and operated by the Administration Cabinet, their staff, Office of the client. This includes workstations, data network, voice network, server file management, vendor wireless hardware components, and network printers at multiple locations. This position will also support the agency owned hardware and software, oversee incidents and service requests, account administration, and perform any other responsibilities necessary to keep the administration and Commonwealth information systems running smoothly.

Required/Desired Skills

Ability to troubleshoot complex technical problems. Required, 5 Years

Experience in managing databases and networks. Required, 4 Years

Mac Support. Required, 3 Years

Organization. Required, 4 Years

Strong Communication. Required, 5 Years

Customer Service. Required, 5 Years

iPhone support. Required, 5 Years

Networking fundamentals. Required, 5 Years



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