Information Technology Specialist
2 weeks ago
**Position Title: IT Specialist**
**FLSA Classification**: Exempt
**Reports to**: Principal
**Position Description**:Responsible for providing IT support for the school in areas of new equipment and software set up, as well as ongoing training and problem solving.
**Essential Functions**:
- Oversee and maintain a network on which employees and students can operate computers safely and securely.
- Assist in implementing and managing systems for school site, including all technology and phone systems.
- Provide telephone support to school personnel.
- Anticipate future network needs and identify proactive solutions to satisfy needs.
- Oversee the management of student/teacher help desk activities and resolve escalated issues if necessary.
- Assist the regional and Corporate IT Staff with special projects as needed.
- Help establish and build relationships with vendors on behalf of the school.
- Work with corporate IT personnel to establish and implement short
- and long-range departmental goals, objectives, policies, and operating procedures.
- Communicate with school faculty and staff to identify needs and evaluate alternative business solutions and strategies.
- Assist in training staff and students in using the school technology.
- Demonstrate an understanding of the Imagine Schools _Six Measures of Excellence_ in the execution of duties.
- Model positive character virtues and habits. Assist students in developing positive moral and performance character attributes.
- Perform other duties as assigned by Principal/School Leader.
**Preferred Qualifications**:
- **Education**:Associates Degree in Computer Science or equivalent certification.
- **Experience**: 1-2 years in similar role, customer service experience desired.
- **Knowledge, Skills & Abilities**: Good oral, written and interpersonal skills. Ability to work with individuals with varying degrees of technical expertise, in varied departments/organizations. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to work cooperatively and constructively with other staff, vendors and customers in a multi-cultural environment. Ability to remain pleasant and helpful under sometimes-stressful circumstances.
**Note**:To perform this job successfully, an individual must meet the standard required for each essential function. The requirements listed above are representative of the knowledge, skill, and/or ability required. They are not intended to be an exhaustive list of all assigned duties, responsibilities or qualifications associated with this job.
- Imagine Schools is a non-profit national network of 57 public charter schools educating more than 31,000 students in eight states and the District of Columbia. Imagine Schools partners with parents and guardians to educate their children, providing high quality schools that prepare students for lives of leadership, accomplishment, and exemplary character. Learn more at_ _ImagineSchools.org._
- Imagine Schools is an Equal Opportunity Employer_
Pay: $45,000.00 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
**Experience**:
- IT: 1 year (preferred)
Work Location: In person
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