System Professional

3 weeks ago


Boston, United States University of Massachusetts Boston Full time

**Job no**: 523131

**Position Type**: Staff Full Time

**Campus**: UMass Boston

**Department**: IT Research Computing

**Pay Grade**: No Pay Grade

**Date opened**: 26 Apr 2024 Eastern Daylight Time

**Applications close**: 17 May 2024 Eastern Daylight Time

**General Summary**:
The UMass Boston “Research Computing Systems Professional” job family series of positions (levels 1 through 5) are systems administrators who are responsible for implementing and maintaining IT systems supporting research activities. The Systems Professional series is a five-level series that supports research facilitation, research data management, high performance computing, high throughput computing, hosting, and other types of systems administration.

The organizational levels in this series include:
Research Computing Systems Administrator I (Systems Professional I
- ) Research Computing Systems Administrator II (Systems Professional II
- ) Research Computing Systems Engineer (Systems Professional III
- ) Research Computing Senior Systems Engineer (Systems Professional IV
- ) Research Computing Systems Architect (Systems Professional V
- )

**Examples of Duties**:
**RC Systems Administrator I**

Participate in running RC systems at scal
- e Monitor and maintain the health and integrity of RC system
- s Upgrading and patching of RC system
- s Track performance metrics to ensure efficient use of resource
- s Support and collaborate with researchers and other key IT partners (e.g. Network, Security, Operations, and Client Services
- ) Build and maintain relationships across RC teams to support researcher need
- s Regular professional development to build a diverse set of systems administrative skill
- s Regular review of best practices and process refinemen
- t Regularly assist a broad set of researchers through support request
- s Assist researchers with routine issues in using RC system
- s

***RC Systems Administrator II**

Participate fully in building, configuring, and running RC systems at scal
- e Monitor and maintain the health and integrity of RC system
- s Upgrading and patching of RC system
- s Assist in implementing robust and secure IT solutions supporting researc
- h Assist in defining and tracking performance metrics to ensure efficient use of resource
- s Support and collaborate with researchers and other key IT partners (e.g. Network, Security, Operations, and Client Service
- s Build and maintain relationships with external vendor technicians and enginee
- r Regularly contribute best practices documentation and knowledge transfe
- r May mentor junior staff or student employee
- s Regularly assist a broad set of researchers through support request
- s Assist researchers in the design and debugging of research workflow
- s Assist in building curriculum and teaching workshops for basic use of RC resource
- s

**RC Systems Engineer**

Participate fully in planning, building, configuring, and running RC systems at scal
- e Monitor and maintain the health and integrity of RC system
- s Upgrading and patching of RC system
- s Design and implement robust and secure IT solutions supporting research, including supporting data compliance requirement
- s Define and track performance metrics to ensure efficient use of resource
- s Support and collaborate with researchers and other key IT partners (e.g. Network, Security, Operations, and Client Services
- ) Build and maintain relationships with external vendor technicians and engineer
- s Regularly contribute best practices documentation and knowledge transfe
- r May mentor junior staff or student employee
- s May lead trainings on RC resource
- s Regularly assist a broad set of researchers through support request
- s Facilitate the design, debugging, and automation of research workflow
- s

**RC Senior Systems Engineer**

Lead the planning, building, and configuration of RC systems at scal
- e Set standards for monitoring and maintaining the health and integrity of RC system
- s Upgrading and patching of RC system
- s Design and implement robust and secure IT solutions supporting research, including systems that meet data compliance standard
- s Define and track performance metrics to ensure efficient use of resource
- s Support and collaborate with researchers and other key IT partners (e.g. Network, Security, Operations, and Client Services
- ) Build and maintain relationships with external vendor technicians and engineer
- s Collaborate with and may provide leadership to other personnel within the RC ecosyste
- m Regularly contribute best practices documentation and knowledge transfe
- r May supervise junior staff or student employee
- s Lead trainings on RC resources, including specific software or tool
- s Provide in-depth consultation with researchers through regular engagement
- s

**RC Systems Architect**

Provide expert operational knowledge of RC systems at scale that provides performance improvements in complex environment
- s Develop next generation RC archi



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