Iso Billing Specialist

2 weeks ago

Oak Brook, United States Long Iron Services, LLC Full time

It's fun to work in a company where people truly BELIEVE in what they're doing
We're committed to bringing passion and customer focus to the business.

Heniff Transportation provides best-in-class supply chain solutions to our valued customers by utilizing our network of supply chain services and resources. We focus on creating extraordinary growth and value across the markets, industries, and customers we serve through outstanding safety, innovation, and service performance. We accomplish this through one of the largest, fully integrated networks of terminals, transload and tank wash facilities in North America and now in Canada. We strive to be the BEST at everything we do.

The ISO/Depot Billing Specialist will process billing activities related to the ISO Depot Business Unit including ensuring all identified ISO Depot revenue is billed.

**Duties and Responsibilities**:
Obtain information from operations sources to ensure timely and accurate Billing of all Depot related activities to customer accounts.
Process customer specific exceptions including identification of billing reference numbers.
Coordinate collection of missing pricing information across various teams.
Resolve issues and/or missing information for ISO washes to ensure accurate billing.
Support ISO Depot business leadership by ensuring all revenue is captured.
Reconciliation of monthly storage at all Depot locations.
Maintain personal invoicing queues while adhering to company deadlines.
Process invoices via upload and/or key entry into various customer websites used by each customer for manual invoice submission.
Follow up on ebilled invoices to ensure status on customer websites continues to progress to paid status.
Manage rejected invoices for assigned customers.
Review billing invoices daily.
Support ISO business leadership in resolving unique billing situations.
Work with Pricing and Rating team for quoting and automation of billing.
Develop and maintain a professional relationship with team members.
Working with customers to answer billing questions and resolve any billing issues.

Job Requirements
**Education and Experience**: The requirements listed below are representative of the knowledge, skill, and/or ability required.
High school diploma or GED required.
Minimum 2 years billing experience.
Experience solving cross functional issues.
Experience using TMW and TMT or similar.
Experience using software MS Word, Excel, Outlook, Great Plains.
Analytical and reconciliation skills.
Outstanding multi-tasking and prioritization skills.
Ability to work independently and as a contributing team member.
Strong listening skills.
Highly motivated with strong work ethic.

Preferred qualifications
Associate’s or Bachelor’s degree
Experience in Transporation with Chemical companies

**Essential Qualifications**: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrated organizational and analytical skills
Demonstrate a positive and motivated attitude in a fast pace enviornment
Ability to adapt to change
Strong interpersonal skills
Excellent verbal and written communication skills
Ability to provide excellent customer service to internal and external customers
Strong problem solving skills
Demonstrated ability to act as a team player and get involved in all aspects of the business function

Language Skills
Ability to read, write and speak English proficiently

**Physical Demands**: The physical demands describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee is regularly required to talk or hear.
May be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch as needed.
Specific vision requirements include the ability to see at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

**Work Environment**:
The position typically operates in a standard office environment.
This position routinely uses office equipment such as computers, phones, photocopiers, file cabinets, and fax machines.
This position may require travel on occasion (mínimal). Benefits:
Medical, Dental and Vision Insurance
Generous Vacation Time
Company Paid Holidays
Company 401(k) and Roth with Employer Matching Contributions
Short and Long-Term Disability Insurance
Voluntary Life & Accident
Critical Illness Insurance
Company Paid Life Insurance
Employee Assistance Program (EAP)
PerkSpot National Employee Discount Program
Travel Assistance Program

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