Database Assistant

2 weeks ago

Santa Ana, United States COMMUNITY LEGAL AID SOCAL Full time

Description:
We're a dynamic legal non-profit committed to fighting injustice and advocating for social, economic, and racial equity by providing compassionate, holistic, and impactful legal services. Join our team, and together we can work towards a world where equity and justice are not a goal, but a given

**Responsibilities**
- Learn the LegalServer case management system and stay current with system enhancements and changes.
- Provide user support for the LegalServer case management system.
- Create and monitor routine and on demand reports from Legal Server and Power BI.
- Help develop report naming conventions and architecture.
- Support the integrity of data for organization-wide reporting
- Assist with data entry when needed.
- Always pay attention to detail, process work accurately and in a timely manner.
- Proactively and regularly make recommendations for system improvements
- Be highly organized.
- Work closely with Operations and Legal Services staff
- Other duties as required to meet the needs of the business.
- Align with CLA SoCal IT policies/ procedures.

**Requirements**:

- 3 years’ experience in database support or similar role that includes data entry as well as organization best practices.
- At least 1 year experience creating queries and modeling data in Power BI.
- Must have experience using Microsoft Office 365 and Power Platform.
- Familiarity with SharePoint.
- Strong problem-solving skills and a curiosity for learning new systems.
- Knowledge of database normalization.
- Experience working in LegalServer, Salesforce or other CRMs.
- Excellent written and oral communication skills to craft guidance for end-user and create training tools.
- The ability to work autonomously.
- Excellent teamwork skills and communication.
- Excellent organizational skills, with the ability to effectively prioritize among competing tasks while maintaining focused attention to detail.
- A positive attitude and work style in a fast-paced, deadline-oriented environment.
- Values diversity of thought, backgrounds and perspectives.
- A commitment to and ability to articulate CLA SoCal mission.
- Ability to model the organization’s values (accountability, collaboration, compassion, equity, trust) in personal behavior and throughout human resource processes.
- 2 Years’ experience in LegalServer.
- 2 Years’ experience working in a legal aid or other nonprofit organization.
- Ability to read and modify Python code.
- Ability to write and debug SQL.

**Life at CLA SoCal**

Employees enjoy a work-life balance with 16 paid holidays a year, paid vacation, sick, and personal/well-being leave. Employee Assistance Program, Law School Loan Reimbursement Program, flexible parental leave, and 401k with employer contribution are available. Employees who can prove bilingual proficiency are eligible for a monetary bonus. We constantly look for opportunities to enhance our programs, reward our teammates, and update our benefits offerings regularly.

**About CLA SoCal**

Community Legal Aid SoCal (CLA SoCal) is a diverse non-profit organization dedicated to meeting the legal needs of low-income residents and seniors throughout Orange and Los Angeles Counties. We focus on removing barriers to equitable access and providing compassionate, high-quality legal aid. CLA SoCal aims to fill all positions with people who share our values and reflect the diversity of the communities we serve. We provide equal employment opportunities and strongly encourage all interested individuals to apply, including people of different abilities, religions, identities, orientations, nationalities, and ethnicities.

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