Hospice Intake Coordinator

3 weeks ago


Ontario, United States Vineta Hospice Care Full time

**Qualifications**:

- Strong computer skills, including data entry and record keeping
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of phone systems: Tiger-connect and ability to handle high call volumes
- valid Driver's License and auto insurance

**Responsibilities**:

- The Intake Coordinator will be responsible for managing the intake process for new patients, ensuring accurate and timely completion of paperwork, and providing excellent customer service
- Answer phone calls and respond to inquiries from patients, providers, and insurance companies
- Accepts referrals and ensure proper documents are obtained
- Schedule appointments and coordinate with other departments as needed-Maintain accurate and up-to-date patient records in HospiceMD
- Assist with medical record management, including filing, scanning, and retrieval
- Adhere to HIPAA regulations to ensure patient confidentiality
- Collaborate with the billing department to resolve any insurance or payment issues
- Provide exceptional customer service to patients, addressing any concerns or questions

**Job Summary**:

- Answer phone calls and respond to inquiries from patients, providers, and insurance companies
- Accepts referrals and ensure proper documents are obtained
- Schedule appointments and coordinate with other departments as needed
- Maintain accurate and up-to-date patient records in HospiceMD
- Assist with medical record management, including filing, scanning, and retrieval
- Adhere to HIPAA regulations to ensure patient confidentiality
- Collaborate with the billing department to resolve any insurance or payment issues
- Provide exceptional customer service to patients, addressing any concerns or questions

**Job Types**: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Medical specialties:

- Hospice & Palliative Medicine

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (preferred)

Ability to Commute:

- Ontario, CA 91764 (preferred)

Ability to Relocate:

- Ontario, CA 91764: Relocate before starting work (preferred)

Work Location: In person



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