Mobile Medical Assistant South Austin

3 weeks ago

Austin, United States Optum Full time

**18 days of PTO & Closed on Major Holidays**

**MA Certification Fee Reimbursement - 401K Match**

**Opportunities at WellMed**, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind **Caring. Connecting. Growing together.**

The Certified Medical Assistant for the Mobile Team performs a variety of healthcare screening activities to assist providers in conducting quality clinics, including administering injections, diagnostic testing, phlebotomy, quality surveys and various other procedures. Delivers exceptional customer service and maintains established quality control standards. This position will work directly with our quality mobile team, contracted physician groups and staff in the respective markets as assigned.

**Primary Responsibilities**:

- Performs all duties within the scope of a Certified Medical Assistant (procedures, injections, diagnostic testing, phlebotomy)
- Coordinates healthcare screening results as directed by providers, company standards, and policies
- Travels with the mobile team to clinics and centralized locations to conduct screening clinics to support contracted physician network
- Rooms patients according to company standards
- Follows all physician office guidelines while conducting screening clinics onsite at contracted physician clinics
- Arrives to all clinics as least 15 minutes early to introduce the team to the office staff and set up equipment in exam room designated for clinic
- Organizes onsite clinics to ensure all equipment and supplies are on hand and set up in the exam rooms prior to receiving patients for screening appointments
- Performs and completes all quality program health screenings per required metrics
- Processes appropriate documents in an organized and accurate manner and copies all physicians on patient results and quality forms submitted
- Reviews all patient screening forms to ensure all outstanding healthcare screenings are performed and reviews medical records to data mine and collect referral information for colon screenings, DM eye exams, mammograms and labs
- Records patient care documentation in the medical records accurately and according to company policy
- Conducts post audits on all information submitted to quality program to make sure information is complete and presented within the guidelines. Any items rejected due to noncompliance will be researched and resubmitted according to guidelines
- Reviews all medical information, test results and suvey questions prior to the patient leaving to ensure all information is captured
- Presents abnormal results to the provider promptly to ensure there is not an emergent condition that needs immediate attention
- Post clinic preparation of mobile team charts for faxing, filing and forwading to the PCP offices
- Compiles results and enters information into utilization reports for submission to management
- Works as a liason between mobile team, physician business managers, and contracted PCP offices to ensure all patient information is reported accurately and are completed. Offers solutions to improve quality goals
- Coordinates with the providers and contracted PCP groups to ensure timely submission of their screenings to the DataRaps department
- Maintains confidentiality of all materials handled within the department as well as proper release of patient information at all times
- Maintains certifications (MA and CPR) and quality control standards
- Participates in marketing events as determined by business need
- Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications**:

- High school graduate or GED equivalent
- Current, nationally recognized Medical Assistant certification or registration required or must obtain the designation within 90 days of employment hire date.
- Current CPR certification or must obtain certification within 30 days of employment hire date.
- ICD-9 and CPT coding
- Knowledge of medical terminology
- Basic computer literacy
- Proven ability to react calmly and effectively in emergency situations
- Proven ability to be flexible and adaptable to change
- Proven good communication and customer service skills
- Willing or ability to travel frequently within assigned market
- Reliable transportation for daily travel to various clinics as assigned
- This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of im

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