Quality Assurance Manager
4 weeks ago
Job Overview:
We are seeking a highly skilled and experienced Quality Assurance Manager to join our team. As the Quality Assurance Manager, you will be responsible for ensuring the quality and reliability of our software products through the implementation and execution of effective quality assurance processes and procedures. You will work closely with cross-functional teams to identify areas for improvement and implement strategies to enhance product quality.
Must have an Associate's degree.
Bachelors Preferred.
**Duties**:
- Develop and implement quality assurance policies, procedures, and standards
- Reviews youth files for proper documentation requirements, completeness of forms.
- Reviews youth educational portfolios for required documentation.
- Reviews daily progress notes and compares to incident reports and medical appointments to ensure they are correct.
- Review and report work orders and follow-up for completion bi-weekly and in emergency situations.
- Completes quarterly youth and caseworker questionnaires.
- Maintain forms file.
- Maintain Communication Cards and Youth/sibling calls/visits.
- Backup transportation for appointments and emergencies.
- Fire extinguisher monthly checks.
- Maintain Building Permits and Contracts List.
- Grounds regularly for safety checks.
- Participate in restraint reviews, incident report reviews and overall program development.
- Attend staff meetings.
- Maintain trainings required.
Qualifications:
- One year of experience working with documentation in social service setting.
Pay: From $22.00 per hour
Expected hours: 40 per week
Experience level:
- 2 years
Schedule:
- 8 hour shift
**Education**:
- Bachelor's (required)
Ability to Commute:
- Conroe, TX (required)
Work Location: In person
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