Airport Customer Service Supervisor
4 weeks ago
GAT is seeking dynamic individuals to join its team of aviation professionals.
**Classification**: Variable Hour, Non-Exempt
**Job Summary**: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.
**Pay**: $19.0/hour
**Responsibilities**:
- Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
- Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
- Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
- Responsible for equipment and ensuring its safe and efficient operating status;
- Confer with other supervisors and managers to coordinate activities with other departments;
- Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
- Ability to comply with attendance/tardiness standards.
- Able to perform under pressure and within fixed time constraints
- Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
- Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
- Ensure crews are being briefed before flights on positions to take and how flight will work
- Other duties as assigned
**Requirements**:
- Strong understanding of Airline Customer Service
- Experience in the Airport Ground Handling business.
- Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel
- Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc).
- A proven track record in supervising a business unit.
- Experience in operational planning and resource allocation.
- Working knowledge of GSE maintenance issues.
- Experience and understanding of commercial issues in aviation.
- Must have a High School diploma, GED
- Must be at least 18 years of age
- Capable of processing information in a timely manner
- Must have and maintain a Valid Driver's License
- Able to proficiently speak, read, and write in English
- Basic computer literacy
- Previous ramp or airline experience
- Must successfully complete all training requirements and maintain certifications throughout employment
- Must clear an FBI fingerprint background check
- Must successfully complete all required training
**Physical Requirements**:
- Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
- Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
- Must be physically fit to perform the duties of the job
- Willing to work outside in all types of weather conditions with exposure to loud noises
- Specific Working Hours
- Must be able and flexible to work variable shifts, weekends, and holidays
- Specific shifts to be determined
- Must be able to work extended hours on short notice during non-routine operations
GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
We have other current jobs related to this field that you can find below
-
AC - Customer Service Supervisor
3 weeks ago
Sacramento, United States GAT Airline Ground Support Full timeAC - Customer Service Supervisor CASMF - AM, 6900 Airport Blvd., Sacramento, California, United States of America Req #1186 Tuesday, June 11, 2024 Customer Service Supervisor Other details Job Family CUS Job Function CUS - Customer Service Pay Type Hourly Min Hiring Rate $19.00 Max Hiring Rate $19.00 CASMF - AM, 6900 Airport...
-
AC - Customer Service Supervisor
4 weeks ago
Sacramento, United States GAT Airline Ground Support Full timeAC - Customer Service Supervisor CASMF - AM, 6900 Airport Blvd., Sacramento, California, United States of America Req #1186 Sunday, May 12, 2024 Customer Service Supervisor Other details Job Family CUS Job Function CUS - Customer Service Pay Type Hourly Min Hiring Rate $19.00 Max Hiring Rate $19.00 CASMF - AM, 6900 Airport...
-
B6 - Customer Service Supervisor
3 weeks ago
Sacramento, United States GAT Airline Ground Support Full timeGAT is seeking dynamic individuals to join its team of aviation professionals. **Classification**: Variable Hour, Non-Exempt **Job Summary**: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete...
-
Airport Customer Service Agent
1 week ago
Sacramento, United States GAT Airline Ground Support Full timeJob Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This...
-
F9 - Customer Service Supervisor
2 weeks ago
Sacramento, California, United States GAT Airline Ground Support Full timeGAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel...
-
Customer Service Agent
4 weeks ago
Sacramento, United States Enterprise Holdings Full timeOverview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
-
Airport Equipment Maintenance Superintendent
3 weeks ago
Sacramento, United States Sacramento County, CA Full time**The Position**: **Come join one of **Forbes Magazine's Best Employers!** **There is an additional 3.35% Management Differential which is added to the posted salary for this class.** **This is a limited continuous filing exam. Next filing cut-offs are at **5:00 pm** on**: **6/7/24, 6/28/24 (final)** The Airport Equipment Maintenance Superintendent is...
-
Customer Service Supervisor
4 weeks ago
Sacramento, United States BANK OF MARIN Full timeJob DescriptionJob DescriptionIf you are looking to provide top retail banking performance and service excellence in an upbeat positive setting Monday through Friday, we are looking for you!Bank of Marin, voted by our employees as one of the "Best Places to Work" in the North Bay Business Journal, is looking for an eager, energetic and friendly Full Time...
-
Customer Service Supervisor
3 weeks ago
Sacramento, United States City of Sacramento Full time**THE POSITION**: **With supervisor approval, incumbents may be eligible for intermittent remote work; **however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice.** The Front Street Animal Shelter is seeking a Customer Service Supervisor to oversee...
-
Supervisor, Customer Services
2 weeks ago
Sacramento, United States Envoy Air Inc. Full timeOverview: Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: - Amazing employee flight...
-
Clinical Educator/Clinical Consultant
4 weeks ago
Sacramento, United States Customer Service Associates Full timeClinical Consultant / Clinical Educator for Critical Care Monitoring Devices and Clinical Applications Full-Time Traveling opportunities for candidates in California metropolitan areas. Are you a Critical Care RN who loves your healthcare career but need a change from the everyday grind of the bedside? Are you a leader who enjoys providing education to...
-
Airport Equipment Maintenance Superintendent
2 weeks ago
Sacramento, California, United States Sacramento County CA Full time**Join an Award-Winning Team** The Airport Equipment Maintenance Superintendent oversees the operational activities of the Airport Equipment Maintenance Facility at the Sacramento County Airport System. This involves maintaining and repairing mobile equipment, assisting in removing disabled aircraft from runways, managing the Airport System's fleet,...
-
Clinical Educator/Clinical Consultant
2 weeks ago
Sacramento, California, United States Customer Service Associates Full timeClinical Consultant / Clinical Educatorfor Critical Care Monitoring Devices and Clinical ApplicationsFull-Time Traveling opportunities for candidates in California metropolitan areas.Are you a Critical Care RN who loves your healthcare career but need a change from the everyday grind of the bedside? Are you a leader who enjoys providing education to your...
-
Sr. Customer Assistance Representative
2 weeks ago
Sacramento, United States Enterprise Holdings Full timeOverview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our...
-
Sr. Customer Assistance Representative
2 weeks ago
Sacramento, United States Enterprise Holdings Full timeOverview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
-
Airport Planner
3 weeks ago
Sacramento, United States Sacramento County, CA Full time**The Position**: **Come join one of **Forbes Magazine's Best Employers!** **This is a limited continuous filing exam. Next filing cut-off is at **5:00 pm** on**: **7/5/24, 7/26/24 (final)** - The Airport Planner classifications have the responsibility to develop or direct the development of comprehensive plans and programs for utilization of land and...
-
Overnight Parking Supervisor
2 weeks ago
Sacramento, United States LAZ Parking Full time**The Details*** **Position**: Parking Supervisor **Location**:Sacramento Airport - Sacramento, CA **Pay Rate**:$23.32/ hour **Hours**:Full-time Overnight Hours 10pm-6am (5 days in a row and 2 days off in a row) **Additional Info**:The Parking Supervisor role is part of the 256 - Sacramento Union **The Spirit of the Position**: The Parking Supervisor...
-
Sr. Customer Assistance Representative
3 weeks ago
Sacramento, United States Enterprise Mobility Inc Full timeOverview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
-
Airport Guest Service Agent
4 weeks ago
Sacramento, United States Hawaiian Airlines Full timeTitle Airport Guest Service Agent - Sacramento Description **Interview Schedule** The interview process consists of the following: - A 60-minute group video interview - A 30-minute in-person final interview Travel to/from the interviews and any subsequent relocation expense are the responsibility of the candidate. Candidates successful in the interview...
-
Overnight Parking Supervisor
2 months ago
Sacramento, United States LAZ Parking Full time**The Details** Position: Parking Supervisor Location: Sacramento Airport - Sacramento, CA Pay Rate: $24.59/ hour Hours: Full-time Overnight Hours 10pm-6am (5 days in a row and 2 days off in a row)Additional Info: The Parking Supervisor role is part of the 256 - Sacramento Union Requirements: This position requires all candidates to have a valid...
