Service Advisor

3 weeks ago

Berlin, United States 802 Subaru Full time

**Summary**:
**Benefits**:

- Medical (Single coverage paid 100% by the company)
- HRA (Our company pays over half of your medical deductible up front)
- Dental (Single coverage paid 100% by the company)
- Vision
- Paid Time Off (3 weeks starting)
- Paid Training
- Employee Discounts

**Responsibilities**:

- Greets customer and obtains customer and vehicle information and mileage
- Determines general nature of repairs needed and writes a clear description of customer needs on the repair order
- Points out other noticed repairs or maintenance for which the customer has a need
- Provides customer with estimated repair costs and anticipated time of completion
- Sends repair order to be dispatched and maintains contact with technicians throughout the workday
- Calculates estimates on technician found repairs and notifies customer of these needs
- Notifies customer when repairs are completed
- At pick-up, reviews work performed and multi-point inspection results
- Answer phones, collect customer info and make appointments
- Other duties as assigned

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