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Cashier

4 months ago

Philadelphia, United States SP Plus Corporation Full time

Overview:
SP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.

**Salary Range**: $15.00 per hour
- Come pave the way with SP+, a company driven by its three core values: Ingenuity, Diversity and Integrity._

An SP+ Cashier will create an efficient, stress-free, and enjoyable experience for each customer.

This includes receiving payment from customers for parking services and facilitating the flow of

traffic through the facility by performing the following duties:
**_
What we offer_**
- Fantastic opportunities for career growth.
- A knowledgeable, high-achieving, experienced team.
- Learning opportunities through our internal training program, SP+ University.
- PayActiv - On-demand pay for the money you have already earned.
- A free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7.

For qualifying positions
- 401(k) Match Program*.
- Health Insurance, Vision, and Dental*.
- Short-Term and Long-term Disability.*
- Life Insurance*.
- _Benefits package may vary depending on the location._

**Responsibilities**:
**_ What you’ll do_**
- Treat each customer with respect and kindness, ensuring each interaction delivers on the
SP+ Promise of making every moment matter.
- Responsible for being at work every scheduled day, on time and in uniform, and ready to
assist customers.
- Counts “bank” of revenue at beginning of shift to ensure starting total is correct.
- Collects cash and/or validations and maintains security of cash.
- Makes change and issues receipts or tickets to customer for each transaction.
- Computes or re-computes bill from ticket showing amount due per customer.
- Operates cash register after time calculation (manually or by machine), calculates cost or
transaction and displays cost of customer transaction on cash register.
- Quotes prices for parking services for which money is received upon customer receipt.
- Gives directions to city locations and assists customers, ensuring they get where they are
going easily and efficiently.
- Completes lost ticket forms when original tickets cannot be located.
- Resolves customer complaints quickly and efficiently, asking a supervisor for assistance
when needed.
- Answers telephone in a prompt and courteous manner.
- Maintains cleanliness of booth and picks up trash in the surrounding area.
- Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth.
- Verifies log of shift transactions against bank of “revenue” on hand.
- Compiles “bank” of collected revenue during the day once a predetermined amount of money has been collected.
- Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.
- Any other duties that may be assigned by the supervisor.

Qualifications:
**_ What you need_**

**Qualification Requirements**: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

**Education and/or Experience**: Less than high school education or up to one month related experience or training or equivalent combination of education and experience.

**Availability to Work**: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.

**License Requirement**:The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

**Mathematical skills**: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.

**Language skills**: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.

**Other skills and abilities**: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints.

**Physical demands**: