Supervisory Immigration Services Analyst

4 weeks ago

Laguna Niguel, United States US Citizenship and Immigration Services Full time

Duties

Adjusts processes to meet priorities or changing programs or production requirements within available resources and with minimum sacrifice of quantity and quality of work. Finds ways to improve production or increase the quality of work directed.

Coordinates with other unit supervisors and peers to establish unit objectives, goals, priorities, and deadlines, and to formulate plans to meet substantial changes in workload.

Provides direction and guidance to non-supervisory employees and oversees the work of contractors through contract managerial personnel in multiple facilities.

Develops performance standards and evaluates work performance of subordinates. Provides advice, counsel, or instructions to employees on both work and administrative matters.

Gathers, analyzes, and organizes qualitative and quantitative data to review program progress or performance. Monitors/reviews studies in progress or on completion and presents findings to top level management.

**Requirements**:
Conditions of Employment

**Conditions of Employment**:
Successfully pass a Background Investigation including financial disclosure

You must pass a drug screening

You must submit resume and supporting documentation

Males born after 12/31/1959 must be registered with the Selective Service

Political appointees may require OPM approval before on-boarding

USCIS applies the Telework Enhancement Act of 2010 to its telework and remote work programs

This position is not in the bargaining unit.

This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

**Supervisory/Managerial Probationary Period**: You may be required to serve a twelve-month probationary period upon appointment to this position. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.

**Qualifications**:
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 06/21/2024.

THE SELECTED CANDIDATE(S) WILL PHYSICALLY REPORT TO THE DUTY LOCATION THEY CHOOSE WITHIN THE APPLICATION PACKAGE.

Texas Service Center (Irving, TX)

Nebraska Service Center (Lincoln, NE)

California Service Center (Laguna Niguel, CA)

Vermont Service Center (Essex Junction, VT)

**GS-13**: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:
Conducting analyses of work processes including the examination of production standards and workloads.

Serving on working groups or teams to further organizational goals or improve program and management processes or systems. Facilitating or participating in projects, and gathering input from stakeholders.

Performing research which involves the search and examination of records and databases to obtain information on cases, policies, procedures, and trends to make determinations and evaluations on case type or case specific problems.

Conducting data queries; validating and analyzing data; and, creating reports, graphs, charts, dashboards, and other visualizations for management on program elements.

Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)

Duties (be specific in describing your duties)

Employer's name and address

Supervisor name and phone number

Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)

Start and end dates for each grade/pay level if you've held a federal position.

Full-time or part-time status (include hours worked per week)

Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.

**Federal Experience**: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.

**National Service Experience (i.e., volunteer experience)**: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.

**TELEWORK ELIGIBLE**: YES - AS DETERMINED BY THE AGENC

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