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Business Analytics Ld Analyst
4 months ago
Business Analytics lead will be joining the PPM Product Analytics team within the larger US Personal Banking Analytics organization. This role is responsible for driving business growth by scaling adoption of Citi Travel platform for existing card customers. This lead will also develop analytically driven strategies and recommendations to improve customer engagement & loyalty by optimizing digital funnel conversion and driving customers to use Citi Travel and create forward looking forecast in partnership with Marketing, Product and Finance organization.
This role particularly requires a combination of strategic thinking and excellent communication skills to successfully guide and influence external and internal partners and senior leadership.
**Responsibilities**:
- Gathers operational data from various cross functional stakeholders to examine past business performance
- Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.
- Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies
- May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis
- Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
- Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities
- Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies
**Qualifications**:
- 6-10 years of experience
- Experience as an Operations Research Analyst, Analytics Manager, Strategic Business Analyst or related position performing quantitative analytics supporting financial services
**Education**:
- Bachelors/University degree, Master’s degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Decision Management
- **Job Family**:
Business Analysis
- **Time Type**:
Full time
- **Primary Location**:
New York New York United States
- **Primary Location Full Time Salary Range**:
$142,320.00 - $213,480.00
- **Anticipated Posting Close Date**:
May 14, 2024
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting
