Unit Secretary

4 weeks ago

Neptune City, United States Hackensack Meridian Health Full time

Overview:
Our team members are the heart of what makes us better. At Hackensack Meridian _Health_ we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

**Responsibilities**:
A day in the life of a **Unit Secretary** at Hackensack Meridian _Health_ includes:

- Performing clerical duties related to admission, discharge, and documentation of patient information while prioritizing and organizing work assignments based on changing needs and situations in the department
- Greeting patients and families. Assisting them in filling out necessary forms and paperwork.
- Completing admission and discharge paper work and file processing
- Developing a rapport and cooperative relationship with nursing and clinical staff and responding to questions/requests from healthcare providers
- Organizing and filing medical information appropriately
- Answering the phones and call bell and communicating clearly when receiving information from other units, physicians and/or guests
- Safeguarding sensitive medical information and practicing strict procedures in handling confidentiality of data pertaining to patients, clinicians, employees, and visitors
- Serving as a resource within the department in terms of helping to troubleshoot computer and systems usage issues
- Maintaining and stocking all designated clerical related supplies and equipment in the department
- Completing other/varied tasks as necessary to ensure the efficient operation of the department

Qualifications:

- High school Diploma or GED is required
- Completion of a Secretarial course and/or a Medical terminology course is preferred
- Previous experience as a Nursing Unit Secretary in a hospital setting is strongly preferred
- Proficiency with medical vocabulary and general understanding of hospital policy & procedures. General computer skills, including order entry and basic proficiency with Microsoft Office, are required. Excellent written and verbal communication skills are required. You must enjoy working with patients and their families, and be both flexible and adaptable in adjusting to changes in patient population and volume. The ability to accept responsibility for accuracy and response times is critical.

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