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End User Services Itam

4 months ago

Whitehouse Station, United States Combined Insurance Full time

**What about you?**
- You are a highly collaborative creative, and intellectually curious individual who is passionate about making data driven decisions to improve the overall end user technology experience and the way we work.
- You are able work well, both individually and within a team.
- You are adaptable and able to overcome technical challenges You are a self-starter and motivated to learn and succeed.

**Responsibilities**:

- Responsible for receiving assets from Chubb’s third-party vendors
- Coordination for the Dispatching of assets to other branches for stock replenishment and new hires
- Retrieving assets from an offboarded employee
- Cataloging, inventory management, and removal of all assets in Chubb’s ServiceNow instance
- Implementing device upgrades as directed by Chubb
- Assisting the DSS team in various activities such as PC refreshes and other projects
- Assumed responsibility for Cell Phone Asset Management (Additional responsibility)
- Oversight of IT Asset Management
- Create and manage telecom porting orders with carriers and internal teams
- Ensuring the required Asset Management and Disposal activities can be performed in a timely fashion; including dispatching resources to perform the tasks when required
- Define, manage and execute communication plans and distribution lists for multiple stakeholders
- Monthly Asset audits
- Tracking of scheduled disposals
- Additional depot related tasks to be identified (future services)