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Front Desk Receptionist/assistant
2 weeks ago
Overview:
We are seeking a highly organized and customer-oriented individual to join our team as a Front Desk Receptionist. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our daily activities. This is a full-time position in a dental office setting.
**Duties**:
- Greet and welcome patients and visitors with a warm and friendly demeanor
- Answer phone calls, schedule appointments, and manage patient inquiries
- Utilize phone systems to handle incoming and outgoing calls efficiently
- Perform general clerical duties, including filing, photocopying, and faxing
- Assist with insurance verification and billing processes
- Coordinate with other staff members to ensure seamless patient flow
- Provide exceptional customer service by addressing patient concerns and resolving issues promptly
**Experience**:
- Previous experience as a receptionist in a medical office is highly preferred
- Familiarity with phone systems and appointment scheduling software is a plus
- Proficiency in using Google Suite (Gmail, Google Docs, Google Sheets) or similar software
- Strong organizational skills with the ability to multitask effectively
- Excellent verbal and written communication skills
- Attention to detail and accuracy in transcribing information
- Demonstrated ability to provide exceptional customer service in a professional manner
**Job Type**: Part-time
Pay: $16.16 - $19.00 per hour
Expected hours: 20 per week
Schedule:
- 8 hour shift
Ability to Relocate:
- Austin, TX 78703: Relocate before starting work (required)
Work Location: In person
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