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Csr - Customer Service Representative
1 week ago
Job Overview:
**Responsibilities**:
- Assist customers with inquiries, orders, and issue resolution
- Upsell products or services to increase revenue
- Conduct outbound calls to follow up on customer concerns or promote new offerings
- Perform data entry tasks accurately and efficiently
- Analyze customer needs to recommend appropriate solutions
- Maintain a high level of professionalism and phone etiquette at all times
**Experience**:
- Previous experience in customer service or sales is preferred
- Proficiency in multilingual communication is a plus but not required, especially Spanish.
- Strong data entry skills with attention to detail
- Ability to handle outbound and inbound call tasks effectively
- Excellent phone etiquette and interpersonal skills
Join our team and enjoy competitive pay, commissions, opportunities for career growth, and a supportive work environment. If you are passionate about delivering top-notch customer service and possess the required skills, we would love to hear from you
Pay: $20.00 - $24.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 2 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Quogue, NY 11959: Relocate before starting work (required)
Work Location: In person
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