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Claims Manager
3 months ago
Join our team at TCI Transportation, a premier provider in transportation services known for our commitment to excellence and a track record of efficiency and reliability. We pride ourselves on maintaining a culture of safety, professionalism, and customer satisfaction. To continue our tradition of outstanding service, we are seeking an experienced Claims Manager to lead our claims handling department.
**Role Summary**:
As the Claims Manager, you will have a pivotal role in overseeing the management and resolution of various claims encompassing auto, workers comp, property damage, freight claims, and subrogation. This managerial position is responsible for leading and guiding a team of 2 claims administrators and ensuring smooth operation, stringent compliance, and maximization of recovery efforts.
**Key Responsibilities**:
- Oversee the processing of all claims related to auto, workers comp, property damage, freight, and subrogation.
- Provide leadership and direct supervision to a team of claims administrators, offering training, support, and guidance.
- Develop and implement claims handling procedures to improve efficiency and effectiveness.
- Coordinate with insurance carriers, adjusters, attorneys, and other stakeholders to resolve claims expeditiously and favorably.
- Analyze trends in claims, develop strategic plans for loss mitigation, and report to senior management.
- Ensure compliance with all federal, state, and industry regulations related to claims management.
- Act as the primary point of contact for all escalated claims issues.
- Facilitate subrogation efforts, including identification of opportunities and coordination with the legal, safety and human resource departments when necessary.
- Manage claims reserve and settlement authority levels within company guidelines.
- Oversee the claims audit process, both internally and with external partners.
- Continuously assess risk management practices and recommend improvements.
**Qualifications**:
- Bachelor’s degree in Business, Finance, Risk Management, or a related field.
- Professional certification (e.g., AIC, SCLA, ARM, CPCU) is strongly preferred.
- Minimum of 5 years of claims management experience, preferably in the transportation industry.
- Demonstrated expertise in managing auto claims, workers' compensation, property damage claims, freight claims, and subrogation.
- Proven leadership skills with the ability to manage and mentor staff.
- Strong negotiation and conflict resolution skills.
- Excellent communication and interpersonal abilities.
- Robust analytical and strategic-thinking skills.
- Proficient in claims management software and Microsoft Office Suite.
- Committed to continuous education and staying current with industry best practices.
**What We Offer**:
- Competitive salary commensurate with experience.
- Comprehensive benefits package including medical, dental, vision, and life insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- A dynamic and supportive work environment with opportunities for professional growth.
**About Us**:
We are a family-owned company doing business since 1978.
Our Core Values are: Dedicated, Positive, Innovative, Ethical and Accountable.
We are **dedicated **and committed to safety, each other, and our customers.
Our team is **positive **and passionate and come to work each day with a "Can Do" attitude. We strive to be creative problem solvers who bring **innovative **thinking in all our work.
Being **ethical**, transparent, and **accountable **has helped shape our team and how we do business. We are looking for more people that match our core values to join our team.
**Compensation**:
Starting at $90,000 + Incentives.
