Account Executive, Employee Benefits

4 weeks ago


Newport Beach, United States HUB International Full time

**IGNITE YOUR PASSION

IMPACT WHAT MATTERS

WHO WE ARE.**

Breaking Boundaries for 25 years - and counting.

The world is rapidly changing, and HUB is here to advise businesses and individuals on how to prepare for the unexpected. With more than 530 HUB offices across North America and ranked 5th among the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected through unrelenting advocacy and tailored insurance solutions. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

WE LOVE OUR PEOPLE & OUR PEOPLE LOVE US.

We are proud to be designated “Top Workplaces 2023” for the 4th consecutive year

**What Our People Are Saying**:
“HUB LAOC is a place where I have every opportunity to share my voice and be part of the diverse culture in our organization. I feel very confident as my authentic self and know I have a place at HUB where my ideas and contributions are welcomed, valued, and respected.” Glenn - VP, Constituent Experience

“In my short time here at HUB, I have already had the privilege of working with some of the most outstanding coworkers At HUB, no matter what your job title is every single person from the top down makes you feel like you have a voice and wants you to know that you are playing a crucial role in this company’s future. I love that HUB places so much value on building relationships with those you work with and recognizes the importance of communication and camaraderie in the workplace. I look forward to having many more years of being a part of the HUB family” Clara - Client Service Associate

WE’LL TAKE CARE OF YOU.

We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help you reach your health, retirement, and professional goals. Our suite of benefits includes PPOs, HMO, HSA, FSA, vision coverage, dental coverage, pet insurance, paid time off, a generous 401k plan and more

**THE OPPORTUNITY**:
Our service professionals play a vital role in supporting our clients with day-to-day account management, claims management, and underwriting services that ensure they have what they need to protect what matters most. Through a robust network of resources, you will be amongst some of the industry’s top talent to help guide and support our customer’s needs and provide them with innovative insurance solutions.

The book of business consists of clients ranging from 100 to 5,000+ lives, involving both self-funded and fully insured plan types. Our Account Executive develops, manages, and expands relationships with employee benefits clients by performing the following duties:
Manages assigned book of business, develops client relationships and meets strategic objectives to grow and retain clients

Helps to develop and implement client’s benefits strategies

Prepares a plan for each account to identify what and how short and long term needs may be met

Interfaces with the client at both the HR Manager/Director level as well as the C-Suite level to understand the customer's overall objectives and requirements

Maintains regular interactions with clients to develop client relationship as well as advise of new product and service offerings and obtain feedback on performance

Ensures all services are implemented according to established project plans and all client deliverables meet quality standards

Acts as the “quarterback” directing the account team, which may be comprised of an Account Representative(s) and Benefit Analyst(s) on all client work and deliverables

Ensures account team is executing deliverables according to standards and best practices

Coaches and mentors the service team and provides direction to the team on: RFP and marketing process, strategies for new and renewing plans, direction on contribution modeling, creating experience reports, pre-renewal and renewal timelines, project plans, meetings and presentations, communications and all aspects of open enrollment

Works with clients to identify the possibility of wellness initiatives; pulls in the Wellness Consultant/team to develop alternatives, determine specific plans and implement

Offers and implements value-added services

Develops client’s 3-5 year strategic plan

Is the team point person in regards to escalation for issues or activities that the customer encounters with benefits programs, carriers and services

Understands and can explain all aspects of carrier renewals for assigned clients

Keeps current on compliance initiatives and changes in legislation impacting employee benefit programs and communicates with clients on these changes Is well educated on all HUB products and services.

Coordinates with the producer on any out of scope services



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