Credit and Collections Representative

2 months ago

Redlands, United States Esri Full time

**Overview**

Are you a detail oriented collections professional? Put your experience to use in our Credit and Collections department maintaining current and accurate accounts receivable information for Esri customers.

You'll work in a fast-paced, collaborative environment, using your problem-solving and research skills to assist domestic or international customers in a variety of industries. This position has advancement potential within the department and other areas throughout the organization.

**Responsibilities**
- Contact customers by phone and written correspondence
- Maintain statement of accounts for assigned customers
- Complete credit reviews for new and existing customers
- Process all aspects of customer account maintenance
- Recommend credit limits, credit holds, and release orders

**Requirements**:

- 2+ years of experience in collection account management
- Strong communication, prioritization, and multi-tasking skills with high attention to detail
- Ability to work in a fast-paced environment
- Motivation and passion for getting work done in a consistent and thoughtful way, both independently and collaboratively
- High school diploma or equivalent

**Recommended Qualifications**
- Minimum typing speed of 25 wpm
- Experience working in corporate collections
- Knowledge of SAP and Salesforce

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**The Company**

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.

**If you don't meet all of the preferred qualifications for this position, we encourage you to still apply**

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

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