Produce - Manager

4 weeks ago

Yorba Linda, United States Bristol Farms Full time

Who Is Bristol Farms?
Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients. We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood, and produce, complement it with an awesome array of groceries in each aisle, and create an extraordinary experience for every guest.

To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; and to create a fun, interactive, and engaging environment where we invite the guests to participate in the experience.

We seek out team members who not only enjoy food but are passionate about it. Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude, and who work well in a team environment. People who are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where they work. We look for team members who can connect with people and reach a level of hospitality that exceeds guests' expectations.

Ingredients You'll Bring to the Table
You love food and can create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?

**Job Title**: Produce Manager
**Department**: Produce
**Reports To**: Store Director
**FLSA Status**: Non-exempt

Summary
This is a management position and as such, the Produce Manager will have the necessary confidence, commitment, and motivation to move towards success. Key personality and character traits needed to accomplish this are: patience, even temperedness, humbleness, good listening skills, observant, supportive, decisive, flexible, and consistent. Since this is a customer-service oriented and mentoring position, the Produce Manager must be even tempered and possess excellent people skills.

In addition, the Produce Manager must have excellent communication skills, use good judgment during unexpected situations to create a win-win situation for all parties involved, be dependable and willing to work extra hours to get the job done and be creative in merchandising and selling.

Essential

**Responsibilities**:
The Produce Manager coordinates the activities of workers engaged in ordering, processing, and selling products, by performing the following duties personally or through subordinates. He or she also performs the following duties (other duties may be assigned):

- Prepares weekly and daily work schedules and directs the activities of employees working in the Produce Department.
- Is responsible for the staffing, training and overall development of employees working in the Produce Department.
- Ensures that employees are proficient in weighing, slicing, cutting, and merchandising all produce to remain within required Health Department regulations.
- Maintains a high profit margin in accordance to approved pre-set budget, which entails, but not limited to: sales goals; cost of goods; expenses, price changes, and waste management.
- Manages and assures high quality and proper quantity of product via proper ordering and receiving.
- Orders and receives products and practices proper invoice routing.
- Examines product bought for resale or received for storage.
- Manages and assures proper displaying and selling of produce items.
- Advises customers on the quality and best methods of handling produce items, and other factors affecting their ripening and storage.
- Maintains the produce department under current health codes and Bristol Farms standards on sanitation and cleanliness; this includes all cases and backroom storage locations.
- Reports industrial accidents when they occur; follows proper procedures for reporting, documenting, and investigating employee accidents.
- Responsible for entire Produce Department in serving customers with excellent service and adhering to the 15 Second Service Policy.
- Serves customers with a smile and willing attitude. Assures high sales through establishing relationships with customers to ensure repeat business.
- Handles customer complaints in such a manner to assure customer satisfaction.
- At all times, meets and exceeds Bristol Farms standards in service, quality, and cleanliness.

Supervisory Responsibilities
Directly supervises employees in the department and carries out supervisory responsibilities in accordance with

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