Front Office Manager
4 weeks ago
ROLE AND RESPONSIBILITIES
- Will focus on enhancing the guest stays and promoting special amenities and touches the hotel provides especially for VIPS, high paying guests, and their special occasions
- Will assist to promote and implement with Butlers our amenity packages, amenities and recognition for our guests celebrating their milestone birthdays, weddings, honeymoons, etc.
- Will assist to promote The Chatwal Wellness Center by highlighting our pool and jacuzzi services, massage and other specialty treatments, and fitness center with our Chatwal Club members and esteemed guests
- Will assist guests traveling with pets in coordination with butler and housekeeping departments suitable pet amenities such as dog beds, bowls for food and water personalized for the guest’s pets, gourmet treats, and assorted toys, etc.,
- Will assist to guests traveling with children by providing suitable amenities, toys, healthy snacks and treats, and coordinate children experiences in coordination with Butlers and Concierge
- Will assist Housekeeping department with ensuring VIP arrivals are prepared with proper amenities and preferences
- Will assist Front Office department in overseeing VIP arrivals, to ensure all pertinent information is updated in guest profiles
- Will assist preparing daily welcome cards as necessary in coordination with Butlers and implement daily guests’ arrival welcome amenities
- Will assist in implementing the Chatwal Chimes quarterly e-newsletter and the monthly Chatwal chronicle e
- newsletter as directed in coordination with the Concierge and Front Office team.
**Requirements**:
- At least 1 year of hotel leadership role
- 3 years hospitality experience
- Preferred degree in Hospitality Management
- Demonstrated exceptional service in an elegant environment
- Demonstrated strong collaboration and teamwork between departments, with a focus on the Front Office, HSKP, and Sales Departments
- Well-presented and professionally groomed at all times
- Strong communication skills (verbal and written format)
- Proficient in the English
- Proficient computer and typing skills
- Demonstrated experience with Opera system and Windows software (ex: Work, Excel, and Outlook)
- Excellent analytical and organizations skills; must be detail oriented
- Ability to always display a high level of professionalism when engaging with guests and fellow associates
Pay: $67,500.00 - $70,000.00 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work setting:
- In-person
**Experience**:
- Hotel experience: 3 years (required)
Work Location: In person
-
Front Office Manager
2 weeks ago
New York, United States Ewal LLC Full timeBoutique hotel in NYC is looking for a Front Office Manager and is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, and managing the front office team. **Qualifications** - Minimum 3 years’ experience in a hotel front office management role. - Boutique independent hotel experience preferred. - Hotel...
-
Front Office Manager
3 weeks ago
New York, United States Giularos Hospitality Full timeGiularos Hospitality is looking for an awesome Front Office Manager to oversee the front office at a boutique property in NYC (Midtown)! - Oversee Front Desk, Night Audit and Bell - Manage day to day operations of front office - Handle room blocking, scheduling, payroll, training and PMS Management - Manage oversells - Train and Develop Staff What we are...
-
Front Office Manager
2 months ago
New York, United States Giularos Search Firm Full timeJob DescriptionJob DescriptionGiularos Hospitality is looking for an awesome Front Office Manager to oversee the front office at a boutique property in NYC (Midtown)!-Oversee Front Desk, Night Audit and Bell-Manage day to day operations of front office-Handle room blocking, scheduling, payroll, training and PMS Management-Manage oversells-Train and Develop...
-
Front Office Manager
4 weeks ago
New York, United States Giularos Search Firm Full timeJob DescriptionJob DescriptionGiularos Hospitality is looking for an awesome Front Office Manager to oversee the front office at a boutique property in NYC (Midtown)!-Oversee Front Desk, Night Audit and Bell-Manage day to day operations of front office-Handle room blocking, scheduling, payroll, training and PMS Management-Manage oversells-Train and Develop...
-
Front Office Manager
1 day ago
New York, United States Giularos Search Firm Full timeJob DescriptionJob DescriptionGiularos Hospitality is looking for an awesome Front Office Manager to oversee the front office at a boutique property in NYC (Midtown)!-Oversee Front Desk, Night Audit and Bell-Manage day to day operations of front office-Handle room blocking, scheduling, payroll, training and PMS Management-Manage oversells-Train and Develop...
-
Front Office Manager
1 week ago
New York, United States Hyatt Place New York City Times Square Full time**_Join our winning TEAM at Hyatt Place New York City / Times Square_**: The Hyatt Place, New York City Times Square,seeks an _enthusiastic and experienced Front Office Manager _with management skills_ to join our TEAM. If you're looking for a rewarding leadership role and enjoy providing excellent customer service, consider this exciting new...
-
Front Office Manager
4 weeks ago
New York, United States LOTTE New York Palace Full timeAssist the Director of Front of the House in the management and supervision of the Front Office department (Bellmen, Doormen, Bell Captains, Concierge, Guest Service Agents, Towers Page, Towers Maitre D'Etage, Mail Desk Agents, and Package Room Attendants)- Assist with blocking rooms and running daily reports- Monitor and control daily revenues and expenses...
-
Front Office Manager
1 week ago
New York, New York, United States The Chatwal Full timeAt Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.This position reports to the Director of Front Office. The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department...
-
Front Office Manager
3 days ago
New York, United States Hyatt Place New York City Times Square Full timeThe Hyatt Place, New York City Times Square,seeks an enthusiastic and experienced Front Office Manager with management skills to join our TEAM. If you're looking for a rewarding leadership role and enjoy providing excellent customer service, consider this exciting new opportunity!T.E.A.M Together Everyone Achieves MoreAs Front Office Manager, you will...
-
Front Office Manager
3 days ago
New York, New York, United States Hyatt Place New York City Times Square Full timeThe Hyatt Place, New York City Times Square,seeks an enthusiastic and experienced Front Office Manager with management skills to join our TEAM. If you're looking for a rewarding leadership role and enjoy providing excellent customer service, consider this exciting new opportunityT.E.A.M Together Everyone Achieves MoreAs Front Office Manager, you will mentor...
-
Front Office Manager
4 weeks ago
New York, United States The Chatwal Full timeSummary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the Director of Front Office. The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training,...
-
Front Office Manager
3 days ago
New York, United States The Chatwal Full timeSummary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the Director of Front Office. The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training,...
-
Front Office Manager
4 weeks ago
New York, United States Hotel Talent NYC Full time**_Our TEAM culture encourages professional growth and development. Our hope is that each day you'll uncover new reasons to love what you do. If this sounds like the workplace for you, post your resume today!_**: **Perks**: Health Benefits, Vacation time, Wellness days **JOB SUMMARY** Assists the Assistant General Manager in administering front office...
-
Front Office Manager
4 days ago
New York, United States DoubleTree by Hilton Hotel New York City - Chelsea Full time**_Our TEAM culture encourages professional growth and development. We hope that each day, you'll uncover new reasons to love what you do. If this sounds like the workplace for you, post your resume today!_**: **Perks**: Health Benefits, Vacation time, Wellness days **JOB SUMMARY** Assists the Assistant General Manager in administering front office...
-
Front Office Manager
1 week ago
New York, United States Dream Midtown Full timeSummary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director. The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department...
-
Front Office Manager
4 days ago
New York, United States Hyatt Centric Times Square New York Full timeSummary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director. The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department...
-
Front Office Manager
3 days ago
New York, United States Holiday Inn Express New York City Wall Street Full time**Overview**: **Opportunity: Front Office Manager** Manage hotel front office operations in accordance with established guest service and sustainability standards. **Compensation**: $60,000-$65,000 / year **Your Growth Path** Assistant General Manager - General Manager - Area General Manager **Your Focus** - Interview, select, train, schedule, coach and...
-
Front Office Manager
4 weeks ago
New York, United States Holiday Inn Express - Water Street Full timeOverview: **Opportunity: Front Office Manager** Manage hotel front office operations in accordance with established guest service and sustainability standards. **Compensation**: $60,000-$65,000 / year **Your Growth Path** Assistant General Manager - General Manager - Area General Manager **Your Focus** - Interview, select, train, schedule, coach and...
-
Front Office Manager
3 days ago
New York, United States Holiday Inn Express - Water Street Full timeOverview: **Opportunity: Front Office Manager** Manage hotel front office operations in accordance with established guest service and sustainability standards. **Compensation**: $60,000-$65,000 / year **Your Growth Path** Assistant General Manager - General Manager - Area General Manager **Your Focus** - Interview, select, train, schedule, coach and...
-
Front Office Manager
4 days ago
New York, United States The Greenwich Hotel Full timeJob DescriptionJob DescriptionJob Summary:The Front Office Manager at The Greenwich Hotel in New York City is responsible for leading and supervising all aspects of the front office operations and ensuring exceptional guest service. This individual will oversee a team of front desk agents, bellmen, and concierge staff, and will work closely with other...
