Confirmation Specialist

1 week ago


Houston, United States marketing center Full time

'''Duties'''
- Conduct outbound calls to potential customers
- Provide excellent customer service and effectively communicate product information
- Analyze customer needs and recommend appropriate products or services
- Upsell and cross-sell products to maximize sales opportunities
- Maintain accurate records of customer interactions and sales activities

'''Experience'''
- Bilingual skills in English and another language preferred
- Previous experience in outbound calling or sales is a plus
- Strong communication skills, both verbal and written
- Ability to analyze customer needs and provide tailored solutions
- Knowledge of phone etiquette and professional customer service practices

As a Specialist, you will be responsible for conducting outbound calls to potential customers, providing excellent customer service, and analyzing customer needs to recommend appropriate products or services. Your ability to effectively communicate product information, upsell, and cross-sell will be crucial in maximizing sales opportunities. Bilingual skills in English and another language are preferred, along with previous experience in outbound calling or sales. Strong communication skills, the ability to analyze customer needs, and knowledge of phone etiquette are essential for success in this role.

Pay: $15.00 - $22.00 per hour

Expected hours: 40 per week

Experience level:

- 5 years

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- Call center
- In-person
- Office

**Experience**:

- Cold calling: 10 years (preferred)

Work Location: In person



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