Telephone Operator/answering Service
3 weeks ago
Job Title: Phone Operator
**Duties**:
- Operate a multi-line phone system and handle incoming calls
- Greet and communicate with callers in a professional and friendly manner
- Provide information and answer inquiries about the company's products or services
- Transfer calls to the appropriate department or individual
- Take accurate messages and relay them promptly to the intended recipient
- Maintain a log of all incoming and outgoing calls
- Perform data entry tasks to update customer information in the database
- Assist with administrative duties as needed, such as filing, faxing, and photocopying
**Requirements**:
- Previous experience as a phone operator or in a similar role is preferred
- Excellent phone etiquette and communication skills
- Proficient in typing and data entry
- Bilingual or multilingual abilities are a plus
- Strong organizational skills with attention to detail
- Ability to handle multiple tasks simultaneously and prioritize workload
- Familiarity with phone systems and office equipment
Join our team as a Phone Operator and be the first point of contact for our customers. As a key member of our front desk team, you will play a crucial role in providing exceptional customer service and ensuring smooth communication within the organization.
**Job Type**: Part-time
Pay: $13.75 per hour
Expected hours: 26 per week
Physical setting:
- Office
Schedule:
- 8 hour shift
- Night shift
- Weekends as needed
People with a criminal record are encouraged to apply
Shift availability:
- Night Shift (preferred)
Work Location: In person
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