Scheduler - Lead

4 weeks ago


Warner Robins, United States Houston Healthcare Full time

initial patient contact for scheduling procedures, pre-authorization/certification and follow up patient contact for verifications and reminders. Competencies in all three areas are expected. But, work assignment may be assigned to one particular area of focus. Work assignments will consist of but not limited to the following duties:

- Conduct daily audits with all staff to ensure that patients are scheduled accurately.
- Keep a record of daily metrics
- Notify Supervisor of any findings during audits
- Complete initial training of new hires before the new hire starts with the preceptor.
- Provide continuous training with the current staff to ensure that all staff is up to date with process changes.
- Attend monthly Revenue Cycle meetings
- Be flexible in daily assigned work duties
- Complete new hire audits

High School graduate or GED equivalent. Three (3) years of hospital clerical experience. Customer service telephone experience.

EOE/AA/Females/Minorities/Veterans/Disabled

Location: Houston Healthcare - Central Scheduling

Schedule: Full Time, 8a - 5p



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