Quality Analyst Sme

3 weeks ago

Fairfax, United States CGI Group, Inc. Full time

Quality Analyst SME - U.S. Citizenship Required

Position Description

CGI is one of the top 5 largest global IT companies spread across 40 countries with endless opportunities to expand and grow. As a CGI Federal Member, you have the opportunity to be a shareholder at CGI and join a family of 90,000 members strong.

CGI Federal is hiring a Quality Analyst SME to work with a skilled and motivated team of professionals on a high-visibility Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) cyber security program. You will support a dynamic, fast-paced project focused on improving the cyber security posture of civilian government agencies through the implementation and enhancement of a cybersecurity platform, providing integration services, and developing, securing and maintaining cybersecurity dashboards. You will work closely with a variety of agency stakeholders, supporting their mission, priorities, organization and unique challenges. You will also support the development of additional cyber security offerings focused on next generation security solutions and technologies.

This position is located in our Fairfax, VA office; however, a hybrid working model is acceptable.

You will be required to be in our Fairfax, VA office two days per week.

Your future duties and responsibilities
- Establish and implement quality assurance activities and procedures in conformance with contractual requirements
- Responsible for risk/issue management with the team and report out to client
- Evaluate, analyze and report on system process results through audits and KPIs to identify performance trends and opportunities to support the achievement of objectives
- Responsible for the draft and final baseline of the Quality Management Plan (QMP) and providing inputs to the monthly and quarterly reports
- Publish and maintain documentation and artifacts on ServiceNow portal and SharePoint
- Collaborate closely across the multifunctional team (Cyber Architects, governance and training leads, agency Service Delivery Managers) to ensure quality, consistency and effectiveness of published materials.
- Assist with the development of documentation templates and process documents to ensure consistent presentation of details
- Monitor the timeline for all project written deliverables and ensure on-time submission
- Review written deliverables prepared by project staff members for quality assurance

Required qualifications to be successful in this role
- 8+ years of experience implementing quality assurance activities and procedures and preparing Quality Control Plans (QCP), Quality Assurance Plans (QAP) and Quality Management Plans (QMP)
- Experience assessing project deliverable quality
- Experience delivering project deliverables on schedule
- Strong interpersonal, organizational and project management skills
- Exceptional communication skills - both written and verbal
- Microsoft PowerPoint, Word, Excel, Project and Visio
- Experience supporting quality requirements on a federal contract
- Experience generating or evaluating metrics from ServiceNow
- Experience with CISA's Continuous Diagnostics and Mitigation (CDM) program

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $85,800.00 - $209,100.00.

CGIFederalJob

LI-MC3

DHSCareers

**Insights you can act on**

While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today - one of the world's largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI - where your ideas and actions make a

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