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Sales Specialist
1 week ago
Job Summary
Under the direction of the Regional Sales Manager or Sales Director, the Sales Specialist is responsible for working with existing and prospective customers to provide sales support combined with account and specific product set knowledge ownership. Emphasis will be placed on processes and systems to enable effective and efficient sales and customer support. Based in office or remotely the individual will collaborate with field-based sales team to grow sales and customer satisfaction.
Essential Functions
- Build and maintain customer relationships to leverage time of field-based Area Sales Managers (ASM)
- Partners with the Area Sales Manager and sales management to increase sales by supporting the outside staff for a specific region or account base
- Respond to all internal & external communications within four business hours
- Properly route customer inquiries to correct outside sales resource
- Respond to questions on pricing and availability
- Handle inbound corp sales leads and follow up accordingly
- Monitors order fulfillment and communicates order status to customers and sales as required
- Provides customers with accurate and delivery information based on information available in JDE
- Participates or leads in complex product cross-referencing and quoting on behalf of outside sales
- Leads in collecting and maintaining customer sales, opportunity data, and strategic planning and reviews
- Specific assigned account responsible for maintenance, service, projects, and revenue growth
- Become a product expert in at least 1 category
- Supports or leads sales and marketing promotional activities and projects
- Opportunity to potentially participate in outside sales activity periodically throughout the year
**Qualifications**:
- Bachelor's degree is preferred, however, In lieu of a degree, a combination of education and experience from which comparable knowledge and abilities can be acquired may also be considered.
- 2-4 years work experience in a related role and industry or equivalent
- Customer-first mentality and focus.
- Organized with the ability to manage time and priorities effectively.
- Ability to work well under pressure in a team atmosphere.
- Ability to prioritize work from several customers, sales managers, or executive individuals.
- Microsoft Office suite of software, ERP, and CRM Systems
LI-DM3 #LI-Hybrid
HellermannTyton Corporation is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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