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Solution Architect Supervisor

4 months ago

Phoenix, United States State of Arizona Full time

DEPARTMENT OF ECONOMIC SECURITY
- Your Partner For A Stronger Arizona. _
- DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona._
- DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life._

**SOLUTION ARCHITECT SUPERVISOR**

Job Location:
Division of Technology Services (DTS)
1400 West Washington Street, Phoenix, Arizona 85007

Posting Details:
**Salary**: $84,823 - $ 119,511

Grade: 29

Closing Date: April 24, 2024

Job Summary:
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords flexibility, autonomy and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties:
Essential Duties and Responsibilities include but are not limited to:

- Manage professional employees and or supervises medium to large, complex technical or business support or production operations teams. Provides leadership to supervisors and or professional staff. May provide technical guidance to employees, colleagues, and or customers.
- Work closely with Technical Product Managers and Project Managers and with business teams to architect technology solutions to meet client needs. Suggest alternative technical solutions to meet client requirements and or with greater re-usability, and or longer life.
- Make decisions guided by policies, procedures and business plans; receives guidance from senior manager.
- Create and promotes a productive work environment, ensuring that necessary skills and competencies are in place to meet the goal of the team. Adapts departmental plans an priorities to address resource and operational challenges.

Knowledge, Skills & Abilities (KSAs):
Knowledge of:

- Organization’s methodologies and tools including waterfall, Agile, and Scrum
- Organization's policies and procedures
- Interrelationships among various internal and external organizational functions
- Advanced software/testing methodologies
- Designing systems to intrinsically support Quality and Performance Testing
- Application architecture, design, coding, automated testing practices and implementation

Skills In:

- Strong customer service
- Excellent interpersonal, written, and oral communications
- Expert system administration and leadership
- Advocating technology changes that provide value and support agency goals
- Cohesive and consistent approach to improvement in the organization Conflict resolution
- Maintaining confidentiality
- Listening which include the ability to listen to others without interrupting
- Keeping emotions under control
- Remaining open to other's ideas and trying new things
- Creating and fostering lines of communication that help multiple teams to identify solutions
- Leveraging networks of people to better define and solve problems
- Defining immediate and long-term goals, priorities, and operational plan to ensure team goals are aligned with the goals and priorities of the organization

Ability to:

- Balance, prioritize and organize multiple tasks
- Manage/lead medium to large size complex technical teams
- Develop/grow teams and resources to meet the needs of DES and its clients
- Provide clear and concise direction
- Work collaboratively in teams and across organizations
- Synthesize feedback and adjust plans accordingly
- Build strong relationships both inside and outside of the organization
- Evaluate and test emerging technologies
- Understand and anticipate needs and priorities of both internal and external customers
- Quickly learn and lead resources in new programming languages, APls, and platformsA

Selective Preference(s):
Pre-Employment Requirements:

- Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
- Bachelor’s degree in relevant computer science major or related field AND/OR 5 or more years of related experience in related discipline (or equivalent experience).

**Benefits**:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:

- Affordable medical, dental, life, and short-term disability insurance plans
- Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
- 10 paid holidays per year
- Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child