Assistant Golf Professional

5 days ago

Santa Barbara, United States La Cumbre Golf and Country Clu Full time

Description:
Base Salary: $60,000.00 - $70,000.00 Per Year

Housing Allowance

**Overview**

Nestled between the Pacific Ocean and the Santa Ynez Mountains in the historic hideaway of Hope Ranch, La Cumbre Country Club offers an extraordinary golf experience, exceptional amenities, and unparalleled comfort in the heart of the American Riviera. Santa Barbara is known for its perfect weather, outdoor activities, and casual yet elegant beach town charm.

La Cumbre’s golf operation’s core values are integrity, accountability, collaboration, and continuous improvement. We are honest and authentic in all our interactions. We are accountable to each other and ourselves. We collaborate to build something bigger and better than we could alone. Continuous improvement will be the only path to greater success as individuals and a team.

**Essential Duties**:
Golf Operations Management: Oversee daily golf operations while ensuring impeccable execution of all golf-related activities. This includes management of the first tee, tee sheet, golf shop, practice areas, golf cart fleet, golf bag storage, cart facility, outside services team, and all other golf facilities/areas. Provide excellent customer service by greeting/assisting members/guests, selling merchandise, answering phones, and proactively addressing issues.

Team Leadership and Staff Development: Provide supervision, leadership, and training to the outside services staff. Foster a culture of professionalism and outstanding customer service.

Tournament and Event Coordination: Assist in planning, organizing, and executing golf tournaments and special events. Collaborate with the Head Golf Professional and other departments for scheduling, preparation, and seamless on-site management.

Instruction and Player Development: Develop and conduct comprehensive golf instruction programs including individual coaching, group clinics, and a junior golf program. Perform club fittings and club repair services.

Member Engagement and Growth: Implement strategies to enhance member/guest satisfaction and increase engagement. Play golf with a wide array of members. Manage play and build rapport with the members/guests on the first tee and while driving the course.

Retail and Merchandising: Focus on delivering an exceptional shopping experience for members/guests. Maintain the appearance of the golf shop by regularly cleaning and organizing to create an immaculate workspace and professional environment. Assist in inventory control and merchandise ordering.

Marketing and Promotion: Collaborate with the director of communications to promote the club's offerings effectively. Utilize digital platforms to increase visibility and participation in club programs and events.

Technology and Systems Utilization: Utilize golf-related technology systems for efficient operation. Stay abreast of industry advancements in software and equipment. Stay updated with industry trends, golf technology, and teaching techniques.

**Additional Responsibilities**:
Proactively address member/guest concerns to ensure a high quality of service.

Regularly update skills and knowledge in golf instruction and operations.

Represent the club in professional golf events and associations.

**Job Knowledge, Skill, and Ability Preferences**:
Demonstrate leadership ability including skills to communicate and express ideas and directives clearly to other staff members.

Excellent problem analysis and problem-resolution skills

Superior multi-tasking, organizational and time management skills to ensure a quick response to members’/guests’ needs.

High level of active listening skills and customer service skills, which includes the ability to resolve issues/complaints with tact and diplomacy.

Strong written and verbal communication skills

Strong leadership and people management skills

Professional and courteous demeanor

Ability to create high performance teams and to be a strong team player.

Demonstrate a strong commitment to the golf operation’s core values.

Computer proficiency in Microsoft products such as Word, Excel, Publisher, PowerPoint, and Microsoft Outlook.

Advanced understanding and proficiency utilizing Golf Genius for golf events.

Experience operating Northstar software preferred.

**Physical Demands**:
Frequently stands for extended periods of time. Regularly lifts up to 50 pounds. Commonly works in outdoor weather conditions.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

**Benefits**

100% of Lesson/Clinic Income

Continuing Education Reimbursement

Medical, Dental, Vision, Life, 401K, 401K matching

PGA Dues Paid

Phone Reimbursement

Meals Provided

Background checks are required.

**Requirements**:
**Minimum Requirements**:
High school diploma or general education degree (GED); college degree preferred. PGA Membership or PGA PGM Associate Program Level 2 or greater. Mini

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