Field Service Technician- Fairfax, Va

2 weeks ago

Washington, United States Toshiba Global Commerce Solutions, Inc. Full time

**Introduction**:
Responsible for working independently, maintaining retail store technologies, computer systems and peripherals, within retail store and commercial business environments. They are responsible to perform a full workload of product installation, support services and repair on Toshiba Global Commerce Solutions and non-TOSHIBA retail products and in the store systems, retail banking and SMB marketplaces (i.e., apparel stores, supermarkets, mass merchandising, specialty shops, banks, local insurance agents, CPAs, legal firms, etc.). The Field Service Technician is accountable for customer satisfaction, metrics attainment and operational activities as required for the services provided. The services include some or all the following: whole product and/or component exchange and on-premises basic product & store equipment problem diagnosis, adjustment and/or repair. The Field Service Technician may also perform equipment refurbishment, installation, relocation, discontinuance, product level engineering and configuration changes, upgrades and/or modifications, to products using well established documentation and procedures.

**Responsibilities**:

- Uses established procedures and/or instructions for repetitive and/or routine work, works on tasks individually or as a part of a team and aids less experienced service representatives.
- Travel within assigned territory or nationally to customer locations to perform installations, relocation, discontinuance, product level engineering and configuration changes, upgrades and/or modifications to retail POS equipment.
- Effectively communicates with customers, management, peers, and team members on a timely basis regarding status of work, potential problems, customer/store management satisfaction, and to seek advice and assistance. Builds positive customer relationships with product end-user and customer project and/or store management. Operates responsibilities efficiently and/or performs technical services in a complete, quality, and timely manner to meet customer commitments and minimize disruptions to the customer's operation. Has a good understanding of and can both articulate & demonstrate to end-user customers, TOSHIBA's service and support delivery methodology.
- With assistance, plans, prioritizes, and schedules work to meet or exceed customer satisfaction objectives. Arrange all travel plans in a timely cost-effective manner using company approved business tools and ability to respond to schedule changes with mínimal notice. Flexibility to work varying shifts including overtime and weekends as necessary.
- Ensure installation activities are accurately documented in accordance with TOSHIBA standards and practices using automated systems and/or established reports. This includes but is not limited to air travel, call, mileage, timecards, and expense reports.
- effectively maintain and manage trunk stock to support all customers.
- Perform other related duties as assigned.

**Required Skills**:

- High School Diploma or equivalent experience.
- 4+ years of related experience, IT/Technical degree or certificate preferred.
- Must be able to travel 100% of the time, domestic and/or air travel. May be assigned to a specific local territory, but air travel may be necessary for installations or other service delivery projects outside assigned geography.
- Possesses operational knowledge of personal computer technology, network infrastructure, flat panel TVs & monitors, cash registers / point-of-sale equipment, and associated retail devices.
- Demonstrates general knowledge and experience in wall-to-wall IT service and support.
- The position requires a mechanical aptitude with competency in electricity & electronics, and the ability to properly use test equipment, basic hand tools, electronic testing equipment and electric meters.
- Must possess the ability to follow written or spoken directions and to provide information in a clear and concise manner
- Good Customer Service skills are essential.
- Develops skills in maintaining good working relations with customers and peers.
- Ability to multitask, prioritize assignments and work independently
- Must have good written and oral communication skills including tact and diplomacy when facing customers.
- The individual must be able to recognize and understand the functional and operational use of IT signal and power cables as well as low voltage wiring systems and to perform diagnosis and repair thereof.
- Self-motivated and strong work ethic.
- Ensures that solutions to today’s problems do not become tomorrow’s
- Maintain a professional demeanor, dress, and behavior
- Problem solving and Organizational skills.
- Ability to work long hours as project needs dictate in a physically demanding environment.
- Ability to work varying shifts including overtime and weekends as necessary.

**Preferred Skills**:

- Experience repairing Point-of-Sale (POS) machines.

**About the Company**:
Toshiba Global Commerce

  • Property Adjuster Specialist

    5 days ago

    Washington, United States United Services Automobile Association - USAA Full time

    We are seeking a dedicated Property Adjuster Specialist that is located in Fairfax, VA to join our field Team. As a Insurance Property Adjuster Specialist, you will work within established guidelines and framework to investigate, evaluate, negotiate, Property Adjuster, Specialist, Adjuster, Property, Claims, Business Partner

  • Field Service Technician

    Found in: beBee jobs US - 2 weeks ago

    Washington, Washington, D.C., United States MacLean Engineering Full time

    MacLean specializes in mobile equipment solutions based on underground mining experience, unit-of-one manufacturing expertise, and worldwide customer service and support.MacLean's investment in technology expertise and infrastructure is aligned to the company with long-term industry changes in the areas of cleaner, smarter underground mining.This Field...

  • CNC Field Service Technician

    Found in: Resume Library US A2 - 2 weeks ago

    Seattle, Washington, United States Kensington Consulting Full time

    Field Service Technician Kensington Additive Washington, United States About the job Title: CNC Field Service Technician Location(s): Washington & Oregon Salary: $100k - $110k A company that specializes in distributing Machine Tools is hiring a CNC Field Service Technician to install, repair, and test mechanical equipment, CNC machinery, and...

  • Field Service Technician

    Found in: Appcast US C2 - 7 hours ago

    Washington, United States nTech Workforce Full time

    Terms of EmploymentW2 Contract, 9 monthsThis position is 100% onsite. The resource will travel to sites in the Washington D.C./Maryland area using their own personal vehicle. OverviewOur client is seeking ten (10) Field Surveyors for the Outdoor Lighting Department. Your role will involve auditing the system to improve data and record keeping, conducting...

  • Field Services Technician

    Found in: Talent US C2 - 3 weeks ago

    Washington, United States Verra Mobility Full time

    Who we are... Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We...

  • HVAC/R Field Service Technician

    Found in: Appcast US C2 - 7 hours ago

    Washington, United States PEAK Technical Staffing USA Full time

    Our client is a privately owned, global manufacturer of highly efficient temperature and humidity management products and solutions. Our client engineers a full line of precision air conditioners, air handlers, ultrasonic humidifiers, desiccant dehumidifiers and custom solutions, specifically for industrial, commercial and mission critical applications.Job...

  • Field Technician

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago

    Washington, United States StructureCare® Full time

    GENERAL DESCRIPTION:The position of Field Technician primarily supports our structural inspection process, working with the engineering team to collect deterioration and defect data in the field. The role will learn to use technology like 360 video walks and electronic tablets to document field conditions for review, assessment, and creation of inspection...

  • Field Technician

    Found in: Appcast US C2 - 3 weeks ago

    Washington, United States StructureCare® Full time

    GENERAL DESCRIPTION:The position of Field Technician primarily supports our structural inspection process, working with the engineering team to collect deterioration and defect data in the field. The role will learn to use technology like 360 video walks and electronic tablets to document field conditions for review, assessment, and creation of inspection...

  • Field Technician

    3 weeks ago

    Washington, United States StructureCare® Full time

    GENERAL DESCRIPTION:The position of Field Technician primarily supports our structural inspection process, working with the engineering team to collect deterioration and defect data in the field. The role will learn to use technology like 360 video walks and electronic tablets to document field conditions for review, assessment, and creation of inspection...

  • Field Service Technician

    3 weeks ago

    Washington County, United States Centric Business Systems Full time

    Job DescriptionJob DescriptionJob Responsibilities:Our technicians are expected to service and repair equipment at customers locations within an assigned geographic territory. Primary hours 8:30am – 5:00pm, Monday – Friday.Set up IP addresses, download printer drivers and provide customer training on printing functions.Work closely with our other...

  • Field Engineering Specialist- MD, VA, and DC

    Found in: beBee jobs US - 2 weeks ago

    Washington, Washington, D.C., United States Roche Full time

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Pharmacy Technician

    Found in: Talent US 2 C2 - 2 weeks ago

    Washington, United States Veterans Health Administration Full time

    Summary The incumbent serves as a Pharmacy Technician in a VISN VA Health Connect as a part of an interdisciplinary healthcare team. The Pharmacy VA Health Connect Technician will provide and support administrative and clinical activities as assigned using independent judgement to perform a full range of pharmacy technician duties within the pharmacy...

  • Clinical Research Coordinator II- Cardiology

    Found in: beBee jobs US - 4 days ago

    Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

    Candidates must be able to travel locally to other research sites several times per week. Other locations include Fairfax, VA, Reston, VA and Frederick, MD.Job SummaryThe Clinical Research Coordinator implements and coordinates research and administrative procedures for the successful management of clinical trials. Performs diverse administrative duties...

  • Field Service Technician

    5 days ago

    Washington, United States Nordson Full time

    Provide on-site technical support directly to customers of Nordson Adhesive Dispensing Systems Support may be in the form of start-up assistance, preventative maintenance, troubleshooting and repair, training or general technical counseling - Coordinate efforts with and assist Strategic Account Managers (SAMs) and Inside Sales Representatives (ISRs) with...

  • Senior Project Architect

    2 weeks ago

    Washington, United States Cornerstone Development Group Full time

    Job DescriptionJob DescriptionA Commercial Architectural Firm, specializing in mixed-use, multifamily, retail shopping centers, restaurants and residential, located in Fairfax, Virginia is seeking Senior Project Architects committed to design excellence and deliver unparalleled architectural projects and provide positive change and meaningful places of value...

  • Field Installation Technician

    Found in: Talent US C2 - 2 weeks ago

    Washington, United States Planar Systems Full time

    The Field Installation Technician will beresponsible for performing field service, including installation and onsite service support, on Planar hardware and software products. This includes installation, troubleshooting and repair for customer installations of Planar hardware and software products.  Works collaboratively with engineers to obtain technical...

  • Lighting Service Technician

    1 week ago

    Washington, United States Blueprint Staffing Full time

    Job DescriptionJob DescriptionJob Title:Lighting Service TechnicianCompany Overview:Our client is seeking a Lighting Service Technician for immediate hire. Our client specializes in theatrical/stage lighting, TV studio production, and architectural/creative lighting solutions. They value quality and excellence, and offer a fast-paced and exciting work...

  • Field Engineer

    2 weeks ago

    Washington, United States BuildSubmarines.com Full time

    ICI Services is an Employee-Owned Company providing Engineering & Integration, Systems Acquisition, Information Warfare and In-Service Sustainment support to government customers. We are seeking a Field Engineer to support our Navy customer in Washington, DC. Security Clearance: Applicant must be eligible to hold an active Department of Defense (DoD) SECRET...

  • Neurology Full-Time position in Washington, District of Columbia

    Found in: beBee jobs US - 3 weeks ago

    Washington, Washington, D.C., United States Inova Medical Group Full time

    Inova Neurosciences is a regional leader in the diagnosis, treatment and research of complex neurological conditions involving the brain, spine and nervous system. We are seeking a Vascular Neurologist to join our team​The ideal candidate should have completed a vascular fellowship, but also possess a strong interest in all of general clinical neurology....

  • Counselor, Trauma-informed Counseling Services

    5 days ago

    Washington, United States Lutheran Social Services National Capital Area Full time

    Lutheran Social Services of the National Capital Area (LSSNCA) Request for Proposals Purpose RFP Contact, Timeline, and Key Dates Terri Middleton, Director, Wellness Services, will be the primary point of contact for the RFP process. - Primary RFP Contact: Terri Middleton - Phone: (No phone calls; all inquiries must be in writing and so are all...