Provider Relations Lead

3 weeks ago


Cocoa, United States AVO T&L, LLC Full time

**Summary/Objective**:
The Provider Relations Lead, reporting directly to the Provider Relations Manager, will play a key role in overseeing and supporting the recruiting and credentialing teams in identifying and onboarding potential new providers for non-emergency medical transportation and/or on-site interpretation services. This role entails close collaboration with the department manager to establish and uphold objectives while refining existing processes.

**Essential Functions**:

- Initiate and respond to phone communications with providers regarding service issues.
- Cultivate, maintain, and strengthen the working relationship between the company and providers nationwide.
- Monitor credentialing activities to ensure adherence to compliance standards.
- Evaluate upcoming scheduled assignments and negotiate service costs with current providers.
- Collect pertinent data and generate both scheduled and ad-hoc reports as required.
- Assist in the training and coaching of providers.
- Fulfill additional duties as delegated by management.

**Skills**:

- Demonstrated ability to collaborate effectively within a team environment.
- Proficiency in process improvement methodologies.
- Strong negotiation capabilities.
- Excellent verbal and written communication skills.
- Adaptability to evolving requirements and priorities in daily and specialized tasks.
- Diligent in verifying, compiling, and following up on information.
- Exceptional organizational aptitude and attention to detail.

**Qualifications**:

- High school diploma or equivalent.
- Previous experience in a related field preferred.

**Job Type**: Full-time

**Salary**: $40,000 - $45,000 annually, commensurate with experience

**Benefits**:

- Monday through Friday schedule
- Paid time off
- Health insurance
- Dental insurance
- Employee Assistance Program
- Life Insurance
- Dental Insurance


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