Digital Technology Lead

2 weeks ago

Washington, United States First Book Full time

**First Book has a mandatory Covid-19 vaccination policy (medical and religious exemptions permitted). Proof of fully vaccinated status is required before an interview.**

**About the position**: (This is not a 100% remote position/ MANDATORY IN OFFICE: Tuesday & Wednesday)**

**Essential Duties and Responsibilities**:
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The responsibilities listed below are representative of the knowledge, skill and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- **Manage two Quality Insurance Engineers & oversee two consultants**:

- **Technical Leadership**:

- Drive digital technology evolution roadmap and execution plan in a fast-paced environment.
- Bring 'out of box' thought leadership to take First Book to the next level of process efficiency and automation, to scale us through our next phase of growth.
- Lead and mentor a team of developers, business analysts, and quality assurance engineers by providing expertise and guidance within all technical aspects of digital tech DevOps to include design, build, and launch.
- Identify opportunities for innovation and quality improvements with the mindset of simplify, optimize, and modernize.
- Operate and guide through a 'Product Mindset' mode that puts our members at the center of all programs, processes, and systems design, delivering best in class and industry-leading experiences.
- Role includes responsibility over product management, UX/UI development, and front-end QA.
- **eCommerce Expertise**:

- Set strategy, roadmap, and execution for key technologies across member-facing eCommerce and order management processes, in partnership with the marketing and eCommerce business teams.
- Articulate and implement eCommerce architecture, considering scalability, performance, and security.
- **Integration Mastery**:

- Demonstrate a proven track record of integrating eCommerce systems with CRM, MarTech, ERP, shipping methods, and payment methods.
- Collaborate with cross-functional teams to ensure seamless integration and functionality across our web, eCommerce and marketing technologies.
- **Mobile-First Design**:

- Possess a deep understanding of mobile-first design principles and implement strategies to enhance the overall user experience with our digital properties across multiple devices.
- **Project Management**:

- Manage development projects from inception to completion, ensuring timely delivery and adherence to quality standards.
- Effectively communicate project timelines, milestones, and potential risks to stakeholders.
- **Architectural Evaluation**:

- Evaluate and recommend technical solutions, driving simplification of business processes and enhancing system efficiency.
- Stay abreast of industry trends and advancements to keep the technology stack current and relevant.
- **Cloud Environment and Deployment**:

- Demonstrate familiarity with cloud environments and deployment processes.
- Oversee deployment steps and ensure a smooth transition to production environments.
- **Technical Proficiency**:

- Expertise in PHP 8 and MySQL, with a strong ability to troubleshoot and optimize code.
- Familiarity with composable commerce architectures is a plus.
- The responsibilities of this role may increase at any time.

**Qualifications**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required:

- 5-7 years of hands-on experience in eCommerce platform design and development, with a strong business and IT acumen in the private, public, government, or non-profit sector.
- Supervisory experience of at least 2 employees; contractor/vendor oversight experience is a plus
- Proven experience with Adobe Commerce/Magento as an engineer. Experience with other eCommerce platforms (e.g. Shopify, Salesforce Commerce, etc.) is a plus.
- ERP deployment and ERP process knowledge is a plus due to heavy integration to front-end commerce platforms. Proven track record of success leading eCommerce platform and teams in a dynamic, rapidly changing entrepreneurial environment.
- Project management skills to lead and guide DevOps teams. A background in agile methodologies and SCRUM certification is a plus.
- Technical and architectural proficiency in evaluating and simplifying business processes.
- Familiarity with cloud environments and deployment processes.
- Expertise in PHP 2 and MySQL.
- Understanding of composable commerce architectures is a plus.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.

**Education**:

- Bachelor Degree or equivalent experience

**All full-time employees are eligible for the following benefits**:

- Hybrid work environment - can work from home and office
- Dental & medical insuranc

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