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Recreation Center Supervisor
3 weeks ago
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
**Requirements**:
Recreation Center Supervisor - Campus Recreation - Georgetown University
Georgetown’s
Campus Recreation
provides a variety of opportunities for all students to enhance their university experience through recreation, fitness, and well-being. Through our various sport and recreation
programs
, students are given the opportunity to connect with each other and experience personal growth in a fun, comfortable, and challenging yet safe environment.
Job Overview
The Recreation Center Supervisor is responsible for managing the day-to-day operations of the Campus Recreation facilities, Yates Field House, and Kehoe Field. They maintain a safe environment in the facilities and activate the Emergency Response Plan during emergency situations. Duties include, but are not limited to:
- Manage building maintenance functions (both routine and emergency)
- Enforce policies and procedures
- Monitor Campus Recreation member activities
- Carryout emergency protocols and procedures
- Maintain a safe environment for members of Campus Recreation
- Train, manage, and direct Facility Operations student staff
- Conduct regular building inspections
- Submit work tickets to Facilities
- Coordinate annual equipment inventory and maintain related records
- Cover areas when needed - for example, lifeguarding, front desk coverage
- Respond to member inquiries and requests
Work Interactions and Work Mode Designation
Reporting to the Senior Associate Director of Campus Recreation/Yates Field House, the Recreation Center Supervisor works with other professional staff members to maintain a high level of customer service to members and patrons of the Field House, and serves as the primary customer service staff member for a variety of student, member, and customer needs.
As well, they interact on a consistent basis with building occupants and visitors, external department heads, contractors, and vendors; and supervises Facility Operations student staff and other student staff when area managers are not present.
They interview, hire, train, schedule and supervise thirty (30) Customer Service Representatives who are both students and part-time staff with responsibilities for the main office, front desk, and the Pro Shop in Yates Field House; and assist Campus Recreation Program Managers with programming and events in the Field House.
This position has been designated as On Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website:
Requirements and Qualifications
- High School diploma required - preference for a BA/BS in Recreation Management, PE, or Health Services field
- Bachelor’s degree or High School diploma
- American Red Cross CPR/AED and First Aid certification
- 2 years of management experience
- 2 years of experience in customer service management
- Experience working with a diverse population as well working with students
- Pleasant and cooperative demeanor with a customer service orientation
- Strong interpersonal skills, excellent communication skills (oral, written, and technological)
- Ability to multi-task, prioritize and manage time effectively
- Ability to work through customer issues to resolution/troubleshooting skills
- Knowledge of management methods and techniques
- Ability to efficiently document communication
- Willingness and availability for weekend work
Preferred Qualifications
- Experience in the field of recreation
- Familiarity with Georgetown University, its students, and its alumni
Current Georgetown Employees:
If you currently work at Georgetown University, please exit this website and login to GMS
gms.georgetown.edu
) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.
Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.
Need Assistance:
here
for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or
website
EEO Statement:
Georgetown University is an
Equal Opportunity/Affirmative Action Employer
protected by law
- ._
**Benefits**:
Georgetown University offers a com
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