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Part Time

4 months ago


San Francisco, United States Second Street Fund Inc Full time

**Part Time** **Front Office Associate, Downtown SF**

**Saturday, Sunday, Monday**

Join our team located in the energized, convenient SOMA area of San Francisco. SOMA Storage is seeking an experienced, reliable **Part Time Front Office Associate.** The primary responsibilities of the Office Associate will involve sales, customer service and performing a variety of administrative duties including open and closing the property front office and effective cash management.

**Basic responsibilities include but are not limited to**:
**Sales**:

- Answer phones and conduct in person conversations with prospective tenants utilizing the sales script provided. Maintain sales conversion of at least 80%.
- Manage inventory list to understand vacant units and sizes available to respond to sales questions.
- Conduct follow up calls to potential tenants to close the sale.

**Customer Service**:

- Maintain professional and courteous attitude at all times.
- Meet standards to achieve acceptable performance on frequent Shop evaluators.

**Administrative Duties**:

- Follow company procedures for open and closing activities, including counting and balancing all daily cash deposits.
- Process paperwork for new tenants including collecting and posting initial payments.
- Prepare and process daily correspondence including invoices.
- Follow up with any tenants who are delinquent in monthly payments.
- 1-2 years customer service and administrative experience
- Basic math skills with trustworthiness for cash management
- Proven excellent customer service skills
- Excellent written and verbal communication including ability to make sound judgements without supervision.
- Proven ability to work independently, ability to change priorities when needed and maintain a detailed oriented office environment.
- Ability to multi-task with excellent follow through to pending issues
- Projection of a professional image by following dress code and appearance standards as set forth by the community
- A positive, upbeat attitude Bi-lingual English/Spanish is not required but preferred.

**Work Environment and Schedule**:Office setting with warehouse adjacent. This office has elected an alternative work week where 40 hours are achieved in four 10-hour days per week with paid lunches. This position is 30 hours per week Wednesday, Thursday and Saturday.

**Physical Demands: Must** be able to lift, push and pull up to 20 pounds. Must be able to sit or stand and use a computer, including a mouse and/or keyboard.

**How to apply**:
Please reply to this post with your resume.