Front Desk Agent

2 weeks ago

Hillsdale, United States Coastal Hospitality Management Company Full time

**Job Overview**:
**Responsibilities**:

- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel
- Communicate with our reservation department and your onsite team regarding customer service issues, maintenance/guest needs
- Assist guests with requests and provide information about hotel services
- Handle reservations and cancellations accurately
- Process payments and maintain guest accounts
- Ensure the lobby area is clean and presentable
- Occasionally assist with laundry

**Qualifications**:

- Previous experience in a customer service role, preferably in a hotel setting
- Strong communication skills and phone etiquette
- Ability to multitask

**Job Type**: Part-time

Pay: From $18.00 per hour

Expected hours: 20 - 30 per week

Schedule:

- Day shift
- Evening shift
- Every weekend
- Holidays

Work setting:

- In-person

Work Location: In person

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