Program Assistant

3 weeks ago

Ruther Glen, United States Virginia Community Food Connections Full time

**Virginia Community Food Connections (VCFC), a regional food access nonprofit, is seeking program staff to operate the Virginia Fresh Match Program at the Route 639 Farmers Market.**

The Virginia Fresh Match Program (VFM) is a token program that enables shoppers to use their SNAP EBT (food stamp) benefits at participating farmers markets and receive up to $30 in "incentives" for additional, FREE, fresh fruits and vegetables, effectively doubling the value of SNAP. VFM helps customers by providing access to affordable fruits and vegetables, it helps farmers by increasing their sales, and it helps the community be a healthier, more welcoming place. If you are outgoing, provide great customer service, are passionate about healthy food and farmers markets, and want to make a difference in your community, this may be the position for you.

**Route 639 Farmers Market** is located at in front of the Ladysmith Community Ceneter, 7278 Ladysmith Road, Ruther Glen, VA 22546. The market is open from 4pm - 7pm, Thursdays, May - mid-October.

**The Market Token Operator **position is seasonal and part-time, up to 5-6 hours per week, operating the VFM Program at the Route 639 Farmers Market during the 2024 market season. It includes approximately 4 hours operating the VFM program at Route 639 Farmers Market on Thursdays, plus 1-2 hours of after-market reconciliation that can be completed from home within 72 hours of the time the market closes.

**Specifically, tasks include**:
**At-Market Operations, Thursdays 3:15pm - 7:00pm (plus breakdown)**
- Being present during market hours every day the VFM Program operates, plus 30 minutes before the market opens to set up and additional time after market close for breakdown
- Providing great customer service - answering vendor and customer questions and explaining how to use SNAP and incentive tokens for market shopping
- Completing SNAP EBT and incentive transactions and distributing tokens to customers
- Collecting tokens from vendors at the end of the market
- Acting as primary liaison between vendors and VCFC staff
- Transporting, setting up and breaking down market tent/equipment on market day
- Assisting with at-market implementation of any additional VCFC food access programs, such as the WIC Veggie Vouchers program

**After Market Reconciliation, 1-2 hours, to be completed no later than end of day on Saturdays**
- Accurately counting the market token bank and reconciling with transaction activity
- Accurately counting and recording tokens turned in by vendors
- Completing reconciliation reports in Excel or Sheets and in online tracking program
- Uploading reports no later than end of day on the Tuesday following the end of the market
- Requires access to a computer and ability to input data into Excel or Sheets spreadsheet

**Additional requirements**:

- Must be able to safely lift and carry 25-50 pounds
- Willing to work outdoors in all types of weather

**Job Types**: Part-time, Temporary

Pay: $15.00 - $16.00 per hour

Expected hours: 6 - 7 per week

Schedule:

- Every weekend

**Experience**:

- Customer service: 1 year (preferred)
- Microsoft Excel or Google Sheets: 1 year (preferred)

License/Certification:

- Driver's License (required)

Ability to Relocate:

- Ruther Glen, VA 22546: Relocate before starting work (preferred)

Work Location: In person

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