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Call Center/customer Relations Rep

3 months ago

Salisbury, United States Pohanka Nissan of Salisbury Full time

**SUMMARY**

**Pohanka Nissan of Salisbury **is hiring a Customer Relations Rep to join our team Do you enjoy meeting new people and helping out customers? Are you passionate about delivering an excellent customer service experience? Do you have an outgoing personality and enjoy cultivating new relationships? If you answered yes, we want to talk to you

**RESPONSIBILITIES**:

- Work with internet leads accordingly to set an appointment for a proper vehicle demonstration
- Direct customers to product information resources, including those available on the internet
- Deliver inquiries/messages intended for other sales personnel and departments promptly

**REQUIREMENTS**:

- Good verbal and written communication skills
- High energy
- Positive and energetic personality
- Self-motivation
- Proficiency with Microsoft Word, Excel, and Outlook
- Drive to hit sales quotas and goals

**WHY WORK HERE**:

- Time Magazine National Quality Dealer Award Winner
- The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment to the industry, community, and the nation
- Distinguished Service Citation from the Automotive Hall of Fame
- Winner of Coastal Style's "Best of" Awards for the past 20+ years
- Winner of Metropolitan's "Best of the Eastern Shore" Awards for the past 20+ years

**WE OFFER**:

- Medical, Dental
- Life and Disability
- 401K with Company Contribution
- Paid Vacation
- Paid Personal Leave
- Paid Holidays
- Vehicle Purchase Programs

**About the Dealership**

The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 20 dealerships throughout Northern Virginia, Maryland, Washington DC, and Texas. Pohanka of Salisbury has been on the Eastern Shore for over 20 years, starting their first dealership in Salisbury in 1999. Since 1919, five generations of the Pohanka family and our associates have provided our loyal customers with a variety of easy ways to meet their needs.

At Pohanka, you can expect to work on a dedicated team of professionals. Our team works with a collaborative approach and encourages success amongst each of our members. We are interested in helping your career and adding to your resume. Join our team and develop your skill set and realize your potential